Oceano Copacabana Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

El desayuno es genial, muy cerca de la playa

Que horrible experiencia , un hotel viejo , descuidado y falta de mantenimiento, las habitaciones huelen a humedad , el baño no se le quita un mal olor a orines aunque lo laven ya que el inodoro está despegado del piso , el aire no enfría es un aire de ventana del año 1 , el manubrio de mi puerta estaba roto , el piso el día que llegamos lleno de arena como si alguien habría estado allí antes , solo funciona un ascensor para el hotel entero de 15 pisos , las personas que trabajan alli no son colaboradores , no son comunicativos siempre una mala cara …. Lo único bueno a destacar de este hotel es la ubicación , el wifi y el desayuno después la estancia fue estrepitosamente desagradable ; el pero hotel que he visitado en mi vida y tengo 45 años

It is an older hotel. The breakfast area was nice. The room was OK. It did not overlook the beach. It overlooked other building, verynpoor condition. We had hot water a few minutes and then it was cold, or no water at all. You were forced to shower in cold water. There is no way to come back to a cool room. You need the key for the electricity. We came back to a hot hotel room. You will be charged extra to use the safe that is already in the room. I would not recommend this hotel to anyone.

THE HOTEL RULES ARE QUITE TOUGH. IF ONE ARRIVES BEFORE CHECK IN TIME @ 14:00 ONE CAN NOT USE THE POOL UPSTAIRS. EARLY CHECK IN COSTS 600 REAIS (£86.00 approx). RIP OFF! I ASKKED TO LEAVE ONLY 30 MINUTES LATER AFTER CHECK OUT TIME AND WAS REFUSED. NOT TO MENTIONED THAT I HAD STAYED THERE PREVIOUSLY AND NOW I HAD STAYED LESS THAN 24:00HRS. I HAD ALSO PAID MORE FOR THE ROOM BUT THE MATTRESS WAS VERY OLD. NEVERTHELESS, THE STAFF ARE EXTREMELY HELPFUL AND POLITE. THE LOCATION IS FANTASTIC. I WOULD STAY AGAIN. 😍

La habitación tenía mal olor, cucarachas y humedad en las paredes y piso, el manager creo que su nombre es Marcos nos trató mal y nos pidió dinero aparte para darnos las habitaciones, no repetiría ni recomendaría este hotel

False Advertisement & Worst Stay Ever This hotel is nothing like the photos. The moment you walk in, it smells like mold, garbage, and old rugs. The furniture is extremely outdated, the hallways are dark and poorly lit, and the staff are either arrogant or completely unhelpful. When I asked for an upgrade, I was told this was “one of the best rooms they have.” Unbelievable. There’s also a park around the corner that seems heavily occupied by homeless individuals, and the strong smell of urine and garbage drifts straight into the hotel. The room was awful. The bed was literally on the floor, the mattress had springs sticking out, and it smelled bad. Bugs were coming through the loud, rattling AC. The floors were dirty. The mini fridge was rusty, peeling, and frozen solid inside. The bathroom was full of mold and mildew, rusty fixtures, and looked dirty even after being “cleaned.” The pool water was green and filthy, the jacuzzi rusty and dirty, and the bar was dusty with empty bottles and no staff. I was forced to stay because they don’t offer refunds. Otherwise, I would have left immediately — but leaving would have cost me double. Save your money and stay somewhere else.

Bad smell room bad services nothing couldnt be fixed the worst experience with this hotel never again so un safe!

I stay at the sixth floor and smell like wet dog. The pool was green when I arrive. There was an used man underwear in the closet. They don’t allow visit. The bed was uncomfortable. The A/C was loud. The only good thing I can give is the location in Copacabana, anymore.

The room condition could be improved

swimming pool was dirty