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2 adults, 1 room

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Hotel Casa Dona Susana by Los Arcos

Manuel M Dieguez No 171See map

PLN 411.55per night

This is the cheapest price in 30 days, based on the rates on 16 Nov

Top reasons for booking
With a stay at Hotel Casa Dona Susana by Los Arcos in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. This hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.4 mi (2.3 km) from Malecon.
Popular facilities
Restaurant
Free WiFi
24-hour front desk
4.3/5Great 1K+ reviews
Exploring the area
Licenciado Gustavo Díaz Ordaz International Airport, 9.0km, About 17 mins from hotel by car
Los Muertos Pier, 200m, About 3 mins from hotel by foot
Olas Altas Beach, 600m, About 9 mins from hotel by foot
13
Standard Room, 1 King Bed
1 double bed or bigger
5
Superior Room
1 double bed or bigger

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Reviews

Read all reviews
4.3/5.0

Great

1K+ reviews
Location
0.0
Services offered
4.5
Cleanliness
4.2
Atmosphere & facilities
4.0
All
4.5+
3.0+
James Allen Saguinhon Pistorius
Reviewed: 4 Aug 2026

3.0/5.0

Good
This location is not the location in the pictures, the pictures are for the location across the street. You have access to that property but the rooms at this location are smaller and older than those pictures. The staff are great, internet was good enough. Probably would have rated higher if the pictures weren't of the sister location
Marcos
Reviewed: 2 Aug 2026

4.0/5.0

Great
My power went out randomly one day
Taylor
Reviewed: 28 Jul 2026

5.0/5.0

Fantastic
Really enjoyed my stay here, the location is great, loved having access to the bigger hotel and also having a more private roof top pool! Only downside was the bar was always closed so could only get drinks at the other hotel. A/C worked really well in the rooms and friendly staff. Overall it was great!
Gregorio
Reviewed: 27 Jul 2026

5.0/5.0

Fantastic
Excellent attention to the customers
Fortunato
Reviewed: 23 Jul 2026

5.0/5.0

Fantastic
It’s our second visit to Casa Susana, location is perfect, with beach beds and umbrellas included. Rooms are modern, clean and comfortable. Staff is kind and helpful. Breakfast buffet is very good. The rooftop pool and view are a perfect spot for sunset! We absolutely loved everything about our stay and will come back!
John David
Reviewed: 23 Jul 2026

5.0/5.0

Fantastic
Not a five star hotel but at lest 4.9. The hotel gives you the flavor of Mexico while being conveniently located near the beach and fantastic restaurant's.
Moses
Reviewed: 19 Jul 2026

5.0/5.0

Fantastic

Solo stay

Great place to stay all inclusive was great
Adrian
Reviewed: 12 Jul 2026

5.0/5.0

Fantastic

Stayed with family

Beautiful Botique Hotel. Very Clean. Amazing Pool. Staff is very kind and helpful.
Robert
Reviewed: 4 Jul 2026

5.0/5.0

Fantastic

Solo stay

Nice place. Nice location.
Justin
Reviewed: 24 Jun 2026

5.0/5.0

Fantastic
Love this place

Overview

Hotel Casa Dona Susana by Los Arcos

Renovation:2023-01-01
Rooms:42
Floors:4
Star rating:

With a stay at Hotel Casa Dona Susana by Los Arcos in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. This hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.4 mi (2.3 km) from Malecon.

Description

With a stay at Hotel Casa Dona Susana by Los Arcos in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. This hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.4 mi (2.3 km) from Malecon.

See all

Exploring the area

Transport

Licenciado Gustavo Díaz Ordaz International Airport

Airports
9.0km

Attractions

Los Muertos Pier

200m

Olas Altas Beach

600m

Playa de los Muertos

600m

Manuel Lepe House Museum

700m

Cuale Island

700m

Plaza de las Armas

800m

Plaza Principal

800m

Naval Historic Museum

900m
See map

Facilities & services

Popular facilities
Restaurant
Free WiFi
24-hour front desk
General
Parking
Non-smoking throughout
Elevator
Wedding services
Garden
Reception services
Concierge
Tourist info desk
Multilingual staff
Health & fitness
Outdoor swimming pool
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 12:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 21 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Other fees

Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

See all policies

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