Paganakan Dii Tropical Retreat

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Super cute and tranquil place; staff are so warm and welcoming, views are unmatched, and food is amazing. They run a free shuttle bus to everything around the area 3 times a day and also easy to walk. Nice spot to go on runs - I ran to the market in the morning that has some amazing vintage shopping there. Would highly recommend!

This place is such a dump for the price. We stayed in a standard room which was a dump. Only one plug for the entire room. water heater didn't work. There was not even any way to make a cup of tea by boiling water in the room. Aircon couldn't keep the room cool during the afternoon. The breakfast really sucked. all in all, this is way overpriced for what you get. But, I guess that's the sad story of Sabah in general. People keep booking crap. So, resorts keep providing crap for their guests.

The room, bedding and toiletries were clean. The staff was courteous. Food provided was good. WiFi access was restricted to the common area.

Paganakan Dii Tropical Retreat has a stunning setting, you’re right in the rainforest, surrounded by beautiful grounds and nature. The location is great, and the free shuttle to the Orangutan and Sun Bear Centres is a big plus. The staff were incredibly kind and helpful throughout our stay. However, we did struggle with the accommodation. Our room was hot and stuffy, the air conditioning didn’t work, and the shower leaked. The mosquito net was too small for the bed and had several holes, which made it difficult to sleep comfortably, especially since we really needed it in that environment. Unfortunately, we also had rats running in and out of the room during the night, which made for a very unsettling experience. We asked for help from security, but no one came to check. In the end, we only stayed one night instead of three, though we appreciated that the team kindly refunded the booking. With some updates to the rooms and better pest control, this could be a wonderful place to stay, but in its current state, it just wasn’t suitable for us.

Lovely staff and location but lots of bugs in our room. Tiny ants could get the mosquito net and into our bed which we had to remove each night. Not the nicest. Maybe it was just our room.

Wonderful place, such friendly, helpful staff. The communal eating area has a lovely atmosphere. Rooms are very pleasant and comfortable.

I loved this unique hotel, it was a tick off the bucket to stay in the rainforest! The staff are so friendly and the food is excellent and great value for money. It is very easy to get to the animal centres and I was still able to access the internet so could order grab taxis. I’d definitely recommend bringing bug spray! 100% would recommend, where else can you stay in the rainforest?!

Cute eco lodge near attractions in Sepilok. Beautiful views in the morning and staff offers competitive rates on tours and transport. I appreciated the free shuttle to the Orangutan Rehabilitation Center. The property is not as pristine as the photos and I feel was overpriced for what it was.

Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.

This review is for the private room. Our room was nice with 1 Queen bed and a bunk bed. All beds had netting in good condition and the view was excellent. Our private bathroom was almost outdoors so that made for an immersive experience. Food was ok; the amount of protein was in some dishes very small and the menu never changed but it was cheap. Breakfast was included and was eggs, 2 white toasts and small amount of fruit. Plus tea or coffee. The big buts we’re maintenance;e.g. door latches didn’t work, loose safeguard netting for the balcony and cleanliness. Under the beds they didn’t clean and the reception/restaurant area was not very clean. Leftover food was left for hours and floors weren’t swept. The bathroom there was filthy. The big plus we’re the leading ladies who multitasked booking tours, checking in/out, taking restaurant orders etc. They eeee always serviceable and with a smile. Lots of families and younger travellers.