Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were friendly and helpful. Resort is quite big, wish I stayed more than 2 nights

Everything was amazing

Super vacance Le swim-out et le star-class en valait la peine Start-class Restaurant déjeuner supplémentaire et restaurant supplémentaire pour dîner à la piscine Star-class Piscine supplémentaire où il y a tous les temps de la place avec service et plus relax et plus agréable que la piscine principale Toujours de la place à la plage dans section star-class avec service et bar à côté La nourriture était excellente Réserve vos restaurants à la carte en arrivant à votre chambre

⭐⭐⭐⭐⭐ We had an amazing stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort. The resort is beautiful, the food was excellent, and every staff member we met was friendly and welcoming. A very special thank you goes to Dana, who went above and beyond to make our vacation unforgettable. She was incredibly kind, attentive, and always made sure everything was perfect for us. Her professionalism, genuine care, and dedication truly made all the difference. She is an incredible asset to the resort, and thanks to her, we will always remember this trip fondly. We would also like to thank David for his kindness and support throughout our stay. We really appreciated everything he did for us. Thank you to the entire team for such a wonderful vacation. We can’t wait to come back and would highly recommend this resort to anyone visiting Cancun!

The rooms were clean and nice but there was construction next door so every morning at 6:00am there was construction noise.

The staff were really friendly and helpful. The lazy river was great and cool.

The room was amazing and perks for being an Expedia member. We loved everything about the resort and the people. We would definitely return.

El staff fue amable lo que no nos gusto fue que el agua de las piscinas estaba caliente y se miraba sucia

Swimming pools were too warm - like bathwater! Could you put some COLD into, them to make them swimmable and refreshing. Pool Washrooms left a lot to be desired. Barely working- not maintained - a bit of a yucky experience! Needs more attention.

Great service and staff was friendly and on top of things. Dana and David were super welcoming and accommodating upon our requests.