Hotel Urbi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our room was on the top floor, and the internet connection was very weak. I raised this with reception. I didn’t specifically ask to change rooms because we only had one day left of our stay, but no alternative or room change was offered. I was simply told that nothing could be done at the moment and that she would speak to the relevant people. While that may help future guests, it did nothing to improve our stay as current customers. Another disappointment was that the hotel was advertised as a 3-star property when I booked, but it was actually a 2-star hotel. The location is convenient for the airport, but it takes around 25 minutes by bus to reach the city centre. Overall, I was disappointed with the service and would not stay here again.

very nice hotel,friendly staff, good rooms,very nice bar and Breakfast,Just need a car as its unsentral,can highly reccomend it and they have good parking space

The front desk staff were very friendly and quick. Room was pretty good. Breakfast was really enjoyable. Thank u

Lovely, clean, well kept. Good breakfast too and nice staff. It is a shame the bedrooms do not have temperature control... It was quite warm at night this early September.

Great hotel, very good location with bus to city centre just on the corner

The hotel is located in a good place, the rooms are clean and well-kept, the service is very pleasant and helpful. I recommend it.

Good hotel

Overnight stop having landed late before onward journey. A great value hotel. Staff polite & professional. Room & facilities very good. The hotel is located off a main road but the views overlooking a garden adjacent to the hotel are lovely!!

Clean, great breakfast, but do not change towels daily as told on Expedia.

Good location for quick way of getting out of city and close by to the airport. For 2 starts rating I would say it’s excellent. One thing to suggest is to have an iron available in the rooms.