Hotel Isaka

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

My room stunk, the water is lukewarm, and I had to call reception when I got there. However, the location is good for those that like to walk.

Not claan,bathroom terrible, staff very unprofesional and rude

Nothing,the pictures you are advertising for that are false, they had a none smoking signal on the wall stayting 500 gel fine then on the breakfast table there was an ashtray full of sigart ash

This is actually not a HOTEL!

Overall cleanliness was not the best and the bed wasn’t comfortable.

waited two hours in front of the door of the hotel. Nobody picked up the phone. Had to book a room in another hotel. No refund.

I've stayed in this hotel a few times. Experienced problems with electric and water supply this time. Staff here very helpful and friendly and location quite convenient albeit steep climb from nearest metro station at Alvabari

If you're looking for a 5 star hotel with a swimming pool, upscale restaurant, and shiny modern items, move on and keep looking! However, if you want a older hotel full of oddities stuck in every corner, within walking distance of the city highlights, a large breakfast that will keep you going until dinner, staff that will do everything to accommodate you, and all at a reasonable price, this is it! My wife and I, and another couple, stayed here for a week in March (2017). We're a cheap bunch so this was a great deal! We walked our legs off every day, and while the beds were soft, that didn't stop us from crashing every day after we got back. I cannot stress enough how the staff were always smiling and would do whatever they could when help was needed. My only tip is to reserve a room on the second floor as it is quieter, and to pay a little more to have your own bathroom. Other than that, enjoy the sights and sounds of Tbilisi with the Isaka Hotel as your base.

First off all the hotel manager is a lier. We went to the hotel at 10 o'clock in the morning (it even cant calls the hotel) and asked about our booking.They told us that they didn't have any reservation on our name (I choose the option to pay at the hotel). I show the mail and asked check again but they surely talent that they didn't have any resevation. Then they offer to watch the hotel and staying by ourselves. But the hotel was veryyyyyy dirty, smelling awful and the personal not polite. We asked them for some letter with explaining that they didn't have any reservation on our names. But they take that didn't work with hotels.com and didn't recieve anything about it. We went out. That day at the evening this hotel charged me for one night by manual entry. They confirmed the reservation by the hotels.com at the 2 o'clock in the afternoon (after me), wait several hours and even didn't tried to contact me ( I have working mobile phone at the reservation info) and charged me!!!! I have the document where shown the late accepting of my reservation. I came back to the hotel and asked to explain but they even didn't say sorry.

We were shown a dirty room on the checkin and offered another good room on additional payment of 25 Lari per day . We stayed there 3 nights. Room service provided only on demand.