Green Garden Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

There is no parking lot terrible Motel it’s not Hotel there is different between Hotel and Motel no WiFi no AC and bad service I been TJ hotel better 10 time then this motel !!!!!

Not bad if someone stay in this motel one or tow days that’s all!

You can get a better service with same price. I won't recommend this place at all. Bad customer service!!

Horrible hotel and reception staff-avoid at all cost. I arrived late at night, at reception there were 2 boys in their 20's who knew just a few words in English. I had to change the room 3 times because they were all dirty, the 2nd room was the tip of the iceberg with pee and poo streaks! It was too late for a single female to wonder around a dodgy area to find another hotel, and I was exhausted so I had to settle for the 3rd room, whose fan was as noisy as a tractor trailer. The room conditions were unbearable so I found another hotel and left the next morning. I discussed the issue with a Turkish guy who blamed me for not finding another place if I didn't like the rooms-speaking of basic manners or customer service. He refused to take any responsibility for the filthy rooms, we had a nasty argument, and I asked for refund of the 2nd unused night. He refused to go to the bank because the refund amount wasn't worth the wait ?!, and he said he didn't care. He threatened me with the video footage pointing at the camera (complete non-sense), which showed nothing but just an argument, and kicked me out of the hotel. The guy was complete idiot to treat any visitor, let alone a foreign woman like that. Clearly he has zero manners, was interrupting me all the time, and was overall very arrogant. Orbitz offers ZERO protection to customers against verbal abuse or refunds for appalling dirty rooms, so I'll have to fight for my refund though another channel.

The location is great. The room is spacious and clean. The price is quite reasonable.

The place is easy access to bus lines and Istanbul airport. It is in shopping area The staff was welcoming

So a very interesting experience. The hotel is listed as being 1.6 miles from Istanbul airport but in fact it's over 40km and a taxi one way is 50 euros. So in theory, the hotel is much cheaper for 1 night then a taxi there. I contacted hotels.com to notify them of this, so they called the hotel. The hotel refused to waiver the money. I said to hotels.com don't worry let them have the money they obviously need it, and I just didn't bother going. The point is that they mislead in advertising so if you do decide to stay and need to get to the airport, be prepared to pay loads on taxi fare.

In the heart of such a variety of shops. You’ll never go hungry- Starbucks is very close by. Pharmacy is also very close by. Emre- manager is very well spoken in English, so helpful. He welcomed me with an offering of tea, check in was super quick and easy. Very approachable and professional. Saw me off to the taxi before I left made sure I was going to the airport. He’s a real testament to the hotel stay overall. I stayed for 9 days in total. Breakfast is free and does the job to get you up n going for the day. WiFi is excellent. It may be a 3* rated hotel but their service is so much more than that. My room was clean basics provided for such as slippers, plenty of towels, shampoos body washes and a hairdryer. Hangers for clothes and a kettle with refreshments such as tea and coffee. Walls are a bit thin but it’s mostly muffled sounds. I would say it’s more suited to adults staying only because Istanbul sleeps pretty late. And they have a live band playing over the weekend until early hours so kids would find sleeping difficult. Try to check in during the weekday to avoid the live band. I would happily stay here again. I fact I will.

Nice rooms. Good breakfast. Noisy area until midnight.

Good hotel Clean Good service Good location near metro station Cheap Suitable for tourism