New Metropole Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very welcoming and hospitable. Catered for our needs especially as I had very little children.

Stayed for about two weeks. Immediately outside of old city. Friendly and helpful staff. Good clean place to stay.

Very BAD experience this hotel is duty. The bathroom was yellow in the bottom of the shower.

The hotel staff were friendly, very helpful, and always available. The location was excellent. We could see the old town from our room, and we were a few doors down from the police station. The breakfast was decent. The only complaint is that the wifi was weak and unreliable, and the shower was extremely moldy.

The hotel room is pretty basic, but the staff is very friendly. The location is convenient to the old city but is very much East Jerusalem.

my experience at this hotel was very pleasant and employees are very nice.

Great location, a few hundred meters from the old town. Budget price, which means you can't expect a five star room. This is what I found uncomfortable: - Cold water flow was extremely weak, hence only hot water in the tap. - TV has about 40 channels, ALL of them in Arabic. Hence, the hotel is only suitable for either Arabic speakers or TV enemies. - No chairs in the room. So you put your laptop on the table, switch it on, and operate it while standing by the table. Or you put everything on the bed. - Windows and doors are not sound proof. The window of my room looked into the street, and all the noise from the busy street came through. As well as through the door from the hotel's corridor.

I have just got back staying in this hotel for 8 nights. The location was great , easy to walk to the old city. Plenty of shops around. Our room on the 5th floor was nice with a balcony . Staff were great and breakfast was good.we would go again.

Comfortable rooms a few steps from Herod's gate. Great breakfast and coffee machine. Staff went out of their way to accommodate us. Stay here for sure!

The location of the hotel is excellent, it's pretty much in front of Herod'gate and about 5 minutes from Damascus gate. You can start the Via Dolorosa from both gates. The staff has excellent customer service specially Kifah which went above and beyond all the time! The location is safe, there is a police station on the corner. I will definitely recommend this hotel if you are on a tight budget but yet you want a clean place to stay with great breakfast.