Gieng Ngoc Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A gem of a hotel! Near perfect location in the charming town of cat ba and the rooms were so nice as was our breakfast

Worst hostel yet. After check-in a blanket and pillow were thrown into my arms and I was told to go upstairs after they gave me a bed number. I wondered all around the different dorm rooms eventually finding my bed. The worst was the overall cleanliness and the breakfast, which was revolting.

Lovely staff. Good breakfast and a prime location. Close to all the main areas of Catba. The beds were cozy enough to get a great sleep.

After reading the reviews here, I was expecting my worst hotel nightmare. However, the hotel and its rooms weren't as bad as expected. We booked the superior room with sea view for two nights and was given a room overlooking the harbour on the 4th floor with a balcony. The view itself was really nice and the rooms were much larger than we anticipated. The cleanliness of the room was acceptable but it is a old hotel so don't expect a brand new renovated bathroom. The bathroom shower however was not enclosed so when you had one, the water goes everywhere. The breakfast was decent with several Asian dishes and bread. The noise is a bit of a problem with guests in the hotel as well as the surrounding buildings but it usually stops at around 10pm so we didn't have too much trouble. As such, would recommend for budget travellers who aren't looking for anything lavish but don't want to stay in a hostel with shared bathroom etc.

I was disappointed with what we got for the price. This is the first hotel room in Vietnam that didn't give us bottled water. The breakfast on the Sunday was just ok. Monday there were fewer selections as there were fewer people and Tuesday there was even less. Water was not even an option. We did have a lovely view from our room but overall, I felt disappointed with our stay.

Good location. Nice staff. Quiet room. But the bed was rock solid and gave me pains from sleeping on it.

Nice pleasant hotel on the main strip of Cat Ba. Staff are friendly and polite. View from the roof is good.

The hotel itself is quite dirty. I saw a rat hanging around in the halls and the staff was incredibly disrespectful and unwelcoming. You're better of staying at one of the other hotels nearby or spending a bit more for quality and comfort.

The staff were all helpful and lovely, especially the manager. The hotel is located right on the water, which affords nice views from the balcony (we got the superior room). Unfortunately, being on the water means that you are blasted with karaoke all night and, sometimes, during the day. Obviously, not the hotel's fault, but sleeping is a challenge. The room was big and the furniture was nice, but the mattress was only springs and the bathroom dingy.

Check in was quick and easy, Internet was good most of the time. The hotel is a little set back from the road so a little quieter than some. It was in a good location , convienent to several of the better restaurants in town.