InterContinental Sanya Resort by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Excellent

The hotel is exactly what one would expect from a non-top-tier IHG property, reasonably priced, clean and not noisy. Dining options are kind of limited, the menu at both restaurants is the same every day with very small variation for the breakfast buffet. Air conditioning in the rooms is top notch - no noise at all, air movement is barely noticeable thanks to oversize vents, the temperature is very even throughout the suite - it was super nice to enter the room from the humid heat outside. Bathrooms are large and well-ventilated. Larger, nicer suites with room-size patios are in the building that is not wheelchair accessible - both levels are accessed only by a flight of stairs. The rest of the hotel has elevators and ramps everywhere. Staff always rushes to help. Tiles around the pool need maintenance, some of them wobble too much. If you want to go to town, you'll need a ride. Rides are available, but not from western ride sharing services, and there aren't many dining options within a short walking distance. The hotel is on the shore, but the beach if very small, right in front of the hotel there's a protected coral reef, so swimming is limited to a small sandy area, that is clean and well-maintained. The sand may feel a little rough for bare feet because of tiny bits of seashells, but that is natural; wear flip-flops and you'll enjoy it. You'll find better than average flip-flops in the closet in your room. Most power outlets in the room are UK 3-prong style

There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break

Nice Hotel with good facilities. Would stay again.

Everything was good. Just wished they know that this is a tropical resort n accept sarong as a form of dress. When they told me to get dressed properly in the club after a swim I found that horrendous!

Very nice service and best food

Nice getaway from the city! Everything was as expected

Excellent location, staff very motivated, friendly and helpful. Facilities very clean and best conditioned. Furniture in our room might need an update.

Great shower design

there was a lack of staff working in the resort overall. there wasnt anyone at the beach to serve towels and drinks, we even need to clean up the glasses ourselves. concierge staffs not offering help on calling cabs or asking what our needs but chatting on their own. staffs in general were not proactively helpful - only direct you to here and there for service instead of helping/serving you. spa was great though. excellent service especially my spaist, Mary.