Ramada Graand Swiss Sukhumvit 11

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is my 4th time staying at this hotel, and once again, I had a wonderful experience. The rooms are always clean, comfortable, and well maintained, and the service is consistently excellent. A special thank you to Opal, Pom and Toey for their warm hospitality and attentive service. They were friendly, helpful, and made my stay even more enjoyable. It's always a pleasure to come back here, and I'm already looking forward to my next visit very soon. Highly recommended! hotel location: transport access: cleanliness:

it was a great overall experience. the staff were very friendly and helpful, they even upgraded us to premium rooms which are very spacious and comfortable. The best part is it is just a few walks away from the bts nana station which is very convenient. would stay gere again.

No hair dryer in the room

good quility

so kind information

really good transport access: service: cleanliness: hotel location:

I would like to have seen more space and seating in the lobby as things were all cluttered together making it difficult to keep one's bags closeby while waiting for transport. I also would have appreciated an available computer or two for fixing reservations and such. This may be nitpicking but I think at a certain price point, the lobby should be a comfy place to hangout.

Had a very smooth check in with Pui even though I arrived very early in the morning. She was attentive and efficient and ready to recive guests.

No hair dryer in the room.. Sound proofing is bad, Can hear next door talking even when the room door is closed

We arrived at 7 am, completely exhausted, and were given a warm welcome. We were then told that we had booked a room without a window. I explained to reception that under no circumstances would I accept a room without a window in a four-star hotel. They then rebooked us into another room free of charge without any fuss. The room was on the fourth floor of the annexe. It was clean and modern. The queen-size bed was accessible from both sides, and at night we were hardly disturbed by street noise, even though the hotel is right in the heart of the action. The bathroom was modern, with a shower and a toilet with a bidet function. Soap, conditioner, shower gel and plenty of towels were provided. There was also a fridge, a TV, a safe and a hairdryer. Two bottles of water, along with coffee, tea and a kettle, were provided free of charge. The room service was excellent. The air conditioning worked perfectly. The hotel pool was on the seventh floor.