Jaisalmer Marriott Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a wonderful stay at this hotel. The room was exceptionally clean, comfortable, and well maintained, with everything I needed for a relaxing stay. Housekeeping did an excellent job each day, and the room always felt fresh and welcoming. The service throughout the hotel was outstanding. Every staff member I interacted with was friendly, professional, and genuinely eager to help. They went above and beyond to make sure my stay was comfortable and enjoyable, and their warm hospitality made a lasting impression. Unfortunately, the room arranged for my driver was not comfortable or up to the same standard as the hotel. Because of this, I had to book a different hotel for my driver to stay overnight. I hope the hotel considers improving the quality of driver accommodations in the future, as it would make the experience much better for guests traveling with drivers. This small improvement would further enhance an otherwise outstanding stay. Overall, I highly recommend this hotel to anyone looking for excellent accommodations, exceptional service, and a welcoming atmosphere. I would gladly stay here again and truly appreciate the outstanding experience provided by the entire team.

Excellent

Excellent

Good breakfast, chef made a special effort for my son and prepared him something out of the menu which he loved. Overall the property was fully equiped, staff was friendly and very nice stay

Very good experience

Nice stay

Room was clean, food was amazing and the staff was very helpful.

The staff made us feel welcome . Rose petals were showered on us on arrival ! A musician played traditional music . They gave us beautiful Rajasthani hats . We were upgraded to a suite which was spacious and comfortable though the decor was a little gloomy ( beige and brown with dismal brown blinds , when lifted revealed the garden , thankfully ) The front of house reception staff : Hardik and Binay and staff at the Jaisalmer kitchen all day restaurant , Jyoti and Durvik were very helpful and provided excellent service as did the hotel driver who took us to the Desert Safari tent( sorry cannot recall his name ) . Our only negative experience was at the rooftop restaurant on our last night, 18th November. You can find here while viewing the magnificent Golden fort , lit up ! It was quite cold and in spite of us wearing warm clothes . Three requests to the staff for providing us with heaters were completely disregarded ! No apologies were given either ! The food was average . Service was poor . We regretted our choice of restaurant and wished we had gone downstairs to the warmth , friendly service and excellent buffet at the all day restaurant ! Otherwise a great stay and a wonderful experience of our visit to Jaisalmer .

Staff was very nice!!

Simply superb stay! Courteous and friendly staff, great breakfast, beautiful hotel and rooms.