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2 adults, 1 room

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Novotel Almaty City Center

Dostyk Avenue 104 ASee map

kr 2,201per night

This is the cheapest price in 30 days, based on the rates on 12 Nov

Top reasons for booking
Novotel Almaty City Center is centrally located in Almaty, a 1-minute walk from Kok Tobe Cable Car and 11 minutes by foot from Colibri. This spa hotel is 0.9 mi (1.4 km) from Dostyk Plaza and 0.9 mi (1.4 km) from National Museum of Kazakhstan.
Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
4.4/5Great 165 reviews
Reviews summary
Excellent central location, professional and friendly staff, consistently clean rooms, modern facilities, and impressive breakfast with high safety standards.
Exploring the area
Almaly, 1.5km, About 25 mins from hotel by foot
Almaty Station, 3.9km, About 7 mins from hotel by car
Almaty International Airport, 14.0km, About 16 mins from hotel by car
11
Standard Room, 1 Double Bed
1 double bed or bigger

25.0 m²

56
Standard Room, 2 Twin Beds
2 beds

25.0 m²

13
Superior Room, 1 Double Bed
1 double bed or bigger

25.0 m²

7
Junior Suite, 1 King Bed
1 double bed or bigger

50.0 m²

8
Superior Suite, 1 King Bed
1 double bed or bigger

75.0 m²

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Reviews

Read all reviews
4.4/5.0

Great

165 reviews
Location
0.0
Services offered
4.4
Cleanliness
4.6
Atmosphere & facilities
4.3
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent central location, professional and friendly staff, consistently clean rooms, modern facilities, and impressive breakfast with high safety standards.
Location
Central location near Dosyk Mall, cable car, and city center. Walkable to attractions, restaurants, shopping, theaters, and mountains.
Services offered
Helpful, professional, and friendly staff. Multilingual assistance. Room upgrades with city views. Excellent customer service, high safety standards.
Cleanliness
Modern and consistently clean rooms and facilities. Well-maintained. Spotless rooms and hygiene showers are highlighted.
Atmosphere & facilities
Comfortable beds, nice shower pressure, and modern amenities. Spa and pool area. Quiet rooms, especially mountain-view. Impressive breakfast.
All
4.5+
3.0+
Alexander
Reviewed: 5 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

It was great and right next to Kok Tobe.
Prakash Chand
Reviewed: 17 Jun 2026

3.0/5.0

Good

Stayed with friends

City centre
Rahul
Reviewed: 16 Jun 2026

5.0/5.0

Fantastic

Solo stay

This is a hotel with a great location. A cute bar, clean fresh rooms, great views, and a friendly staff.
Radka
Reviewed: 21 May 2026

5.0/5.0

Fantastic

Solo stay

Great stay in the city centre of Almaty. Great breakfast, lots of options.
James Spencer
Reviewed: 17 Nov 2025

5.0/5.0

Fantastic
Very courteous staff, and spotless room.
firoz
Reviewed: 25 Oct 2025

5.0/5.0

Fantastic

Stayed with family · For friends and family

Clean room and very friendly staff attitude, they went outta their way to make you comfortable.
Roman
Reviewed: 24 Oct 2025

5.0/5.0

Fantastic

Solo stay · For business

Считаю это лучший отель в Алмата, современный, чистый, уютный, все по высшему стандарту. Завтраки просто потрясающие - я никогда не видел нигде в других отелях любой категории, даже 10% от стандарта Новотель. Особо вежливый и профессиональный персонал. Высокая безопасность и в самом центре где удобно гулять. Сотрудники любезно повысили бесплатно категорию номера, предоставив комнату с шикарным видом на весь город на 9 этаже. За счет повышения категории я сэкономил более 1000 долларов, чему был очень рад. Рекомендую от души.
Roman
Reviewed: 24 Oct 2025

5.0/5.0

Fantastic

Solo stay · For business

Считаю это лучший отель в Алмата, современный, чистый, уютный, все по высшему стандарту. Завтраки просто потрясающие - я никогда не видел нигде в других отелях любой категории, даже 10% от стандарта Новотель. Особо вежливый и профессиональный персонал. Высокая безопасность и в самом центре где удобно гулять. Сотрудники любезно повысили бесплатно категорию номера, предоставив комнату с шикарным видом на весь город на 9 этаже. За счет повышения категории я сэкономил более 1000 долларов, чему был очень рад. Рекомендую от души.
Roman
Reviewed: 24 Oct 2025

5.0/5.0

Fantastic

Solo stay · For business

Считаю это лучший отель в Алмата, современный, чистый, уютный, все по высшему стандарту. Завтраки просто потрясающие - я никогда не видел нигде в других отелях любой категории, даже 10% от стандарта Новотель. Особо вежливый и профессиональный персонал. Высокая безопасность и в самом центре где удобно гулять. Сотрудники любезно повысили бесплатно категорию номера, предоставив комнату с шикарным видом на весь город на 9 этаже. За счет повышения категории я сэкономил более 1000 долларов, чему был очень рад. Рекомендую от души.
Suneet
Reviewed: 5 Sep 2025

2.0/5.0

Below average
Descent property. We were booked three rooms. We had requested a late checkout for 1400h. It was agreed to. However, on the day, front desk & house keeping repeatedly started calling from 1200h , asking to check out immediately. Extremely rude behaviour. Need a few lessons in customer interaction.

Overview

Novotel Almaty City Center

Rooms:190
Floors:10
Star rating:

Novotel Almaty City Center is centrally located in Almaty, a 1-minute walk from Kok Tobe Cable Car and 11 minutes by foot from Colibri. This spa hotel is 0.9 mi (1.4 km) from Dostyk Plaza and 0.9 mi (1.4 km) from National Museum of Kazakhstan.

Description

Novotel Almaty City Center is centrally located in Almaty, a 1-minute walk from Kok Tobe Cable Car and 11 minutes by foot from Colibri. This spa hotel is 0.9 mi (1.4 km) from Dostyk Plaza and 0.9 mi (1.4 km) from National Museum of Kazakhstan.

See all

Exploring the area

Transport

Almaly

Metro stations
1.5km

Almaty Station

Train stations
3.9km

Almaty International Airport

Airports
14.0km

Attractions

Central State Museum of the Republic of Kazakhstan

1.0km

National Museum of Kazakhstan

1.1km

Presidential Palace

1.2km

Almaty Opera House

1.3km

Nedelka Park

1.4km

28 Panfilov Heroes Memorial Park

1.8km
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Fitness center
Spa
Sauna
General
Free parking
Non-smoking throughout
Gift shop
Elevator
Accessibility
Housekeeping
Airport transportation(additional charge)
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Multilingual staff
Health & fitness
Indoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchairs available on site
Accessible airport shuttle
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 12:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately KZT 12000 per person

Airport shuttle fee: KZT 15000 per person (one-way)

Pet deposit: KZT 20000 per stay

Pet fee: KZT 10000 per pet, per night

Service animals are exempt from fees

Rollaway bed fee: KZT 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at Le Resto, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

See all policies

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