Novotel Madinah

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice Clean Good price Good location Friendly staff Allows a late check out

New, clean, good

It’s nice and clean place. Breakfast lack of options, very much subcontinent options. Not much option to eat out in this area.

Excellent customer service and room very clean and it's not far haram

Everything was good

Good facility’s

Had a good stay but less options in breakfast.

Clean room, kind and helpful staff, and a breakfast with a good variety of options. The only feedback I have is for families traveling with kids: there was no connecting door between the rooms. Every time I wanted to speak with my family members in the other room, I had to leave my room, go into the hallway, and then enter their room. That was the only inconvenient part of my stay. Otherwise, everything was excellent.

This will become my always to go hotel in Madina in sha Allah. Its by far the best hotel I visited in madina

⭐⭐⭐⭐⭐ Exceptional Stay at Novotel Madinah I had a wonderful stay at Novotel Madinah and would highly recommend this hotel to anyone visiting Madinah. From the moment we arrived, the experience was outstanding. Check-in was extremely smooth thanks to Hana, who was friendly, welcoming, and professional. She made us feel valued from the very beginning and set the tone for a fantastic stay. The hotel itself is modern, spotless, and equipped with all the amenities you could need. The Elemis bath products were a lovely touch and added to the luxury feel of the stay. The location is excellent—just a short walk to the Haram, with convenient access to the women’s gate, making visits to the Prophet’s Mosque incredibly easy. What truly sets this hotel apart is the staff. Every member of staff greeted us warmly with a smile and went out of their way to help. However, the housekeeping team deserves special recognition, particularly Mohamed Rakib on the 5th floor. He was absolutely exceptional—the kindest and most thoughtful hotel employee I have ever encountered. He regularly checked in to see if we needed anything, ensured we always had enough water, offered to change our bed sheets, and maintained our room to an impeccable standard. His attention to detail, genuine kindness, and dedication to guest comfort made a lasting impression on us. He is truly a credit to the hotel. We will definitely be returning here again.