Neul Olle Stay

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

[Information] If your stay is scheduled or payment is made after 8:00 PM (KST), please make sure to call the "property contact number" directly. [General Information] ᄆ Please provide a valid phone number and email address at the time of booking for information related to the property or check-in (both in-person and contactless). ᄆ If you fail to provide contact details or provide incorrect information during booking, please send the correct contact details and your booking confirmation (or booking details) to the property as soon as possible. ᄆ The property is not responsible for any issues arising from missing or incorrect contact information. ᄆ If you plan to check in after 8:00 PM on the day of arrival, please coordinate the check-in time and procedure with the property in advance. Additional services, facility usage fees, and payment methods may vary by property, so please confirm directly with the property before check-in. ᄆ Additional services or facility usage may be restricted depending on the property or weather conditions. Refunds (or partial compensation) for accommodation costs due to these restrictions are not possible. ᄆ All children and infants are considered adults regardless of age. If the maximum room occupancy is exceeded, additional charges may apply, or entry may be denied. ᄆ Special requests are subject to the property and circumstances. ᄆ Smoking is prohibited within the property, and costs may be incurred due to smoking violations. ᄆ To ensure smooth property operations and a comfortable stay, we recommend reviewing the terms and conditions upon booking confirmation. ᄆ For any additional inquiries, please contact the property directly for accurate and prompt assistance. ᄆ Contacting the property through the "Contact Property" feature on Agoda's website/app is not possible. Please reach out to the property or Agoda Customer Service directly.