Seolleung HOTEL GRAY

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Minors are not allowed to enter, even with parental consent or when accompanied by a guardian. Reservations made by minors are non-cancellable and non-refundable. Parking is not available at the property. There are delicious restaurants, COEX, and department stores around the hotel. ⭐HOTEL GRAY Child Policy: Children below elementary school age can stay with their parents (no additional bedding provided). However, children from elementary school to high school age are not allowed entry, even when accompanied by parents. ⭐HOTEL GRAY Information on Restrictions on the Use of Minors Legal standards Minors cannot use it, cannot enter even when accompanied by a guardian, and cannot use it for minors of the same sex. Please understand that if you request ID card, you cannot enter (cancellation and refund) if you do not attend. (ID photo not accepted) Only real ID, real passport, and real driver's license are accepted. There may be restrictions on use due to non-identification of ID upon admission, and refunds are not possible due to this. ────────────────── ⭐HOTEL GRAY Notice Check-in times and rates are subject to change depending on the hotel situation. Cancellation or refund is not possible on the day of use. Gray is not responsible for any lost items, The storage period is limited to one week from the date of acquisition of lost and found items (We will dispose of lost items that have passed the expiration date.) It prohibits any attachment of balloons and ornaments in the room. (If you have a turtleneck, you will be charged 50,000 won) If it is contaminated with wall, sofa, floor damage, and foreign substances, we will claim compensation. To prevent fire, use of fire and candlelight is prohibited If you lose your room key, you will be charged a loss fee, so please leave it at the front when you go out. (30,000 won for re-issuance of room key) Please understand that if you use the room, you will be charged a fine for damage such as facilities in the room (including linens), so please do not dye your hair Gray is not responsible for any accident caused by customer carelessness. ────────────────── ⭐HOTEL GRAY Noise Guide For all customers who use it after midnight Please pay attention to the noise. We ask for your consideration and cooperation so as not to damage the surrounding rooms. ────────────────── ⭐HOTEL GRAY accommodation reservation regulations You can check in after checking the reservation name and reservation number when checking in for accommodation. If you use the room, you cannot change the additional fee due to accommodation, and if you change to accommodation, you must pay the full price of the accommodation fee again. If you use a late check-in room, you will be charged the full accommodation fee after 11 p.m., so make sure to observe the check-out time. If you make a payment reservation through the app, Grey Hotel follows the regulations. You can request cleaning in the room from the third night of the consecutive night (2 nights and 3 days cannot be cleaned) ────────────────── ⭐HOTEL GRAY Other Use Information Additional charges will be incurred for early check-in and rate check-out. (In case of quick check-in and check-out time) From the time of additional use outside the reservation time It is at least 10,000 won per hour (based on weekday deluxe rooms), and please contact us for detailed additional fees. RATE CHECK-OUT - Extra per hour, depending on room type (Weekends add room charge) If you extend it after the usage time, you have to decide whether it's an extension of the time or a waiting room and let the front know in advance Otherwise, it will be considered an extension of time and will be charged per hour (weekend replacement expense claim) Please understand that if you cause inconvenience to guests during the night time (especially during the night), you will be forced to leave without a refund Gray Hotel is a non-smoking building. A fine of 100,000 won will be imposed for smoking. ⭐HOTEL GRAY Room and Lobby Guide All rooms Wi-Fi Free shampoo, conditioner, and body wash in all rooms Additional towels and two additional water will be provided to all rooms and additional costs will be incurred thereafter All rooms are equipped with a dryer and a straightener All rooms slow memory foam mattress bedding You can watch Netflix (you can watch it in a set-top box using your personal account) Toiletries and disposable items are purchased separately at the front (regular price of KRW 2,000, non-refundable) Coffee beans & bakeries in the lobby, free service (until exhaustion) Ice is available in the water purifier in the lobby on the first floor. ────────────────── ⭐Information on using HOTEL GRAY Room numbers and designs will be randomly assigned according to hotel operating conditions. Additional charges may be automatically charged if the check-out time is exceeded. It's a two-person fee per room, and it's not possible to exceed the capacity. (Only first-time entrants are allowed to enter) Do not use bathtub bath products (charge if colored) The laptop in the room is not available You have to check in before 5 a.m. and inevitably, if you check in later, make sure to go to the accommodation You have to contact us in advance (NO SHOW will be processed after 5AM) Animals and plants in the room are absolutely impossible to enter. Never bring a kickboard or bicycle into the room. If the above items are caught, they will be forced to leave immediately without requesting a fine or refund. In the event of theft, damage, or contamination of all items provided, you may claim damages and laundry expenses, There will be a fine for smoking. There may be changes in rates during peak seasons, on certain days, and on holidays (including the previous day). ──────────────────