Roselle Grand Hotel Hanoi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The location is good, and the people are accommodating and kind. However, the cleanliness still needs improvement.

Breakfast has only 2 options - toasted bread or rice noodles. The noodle was good though. Would have been better if they have other options. The room was clean but when we first entered there was konda musty smell. But once ventilated, we could no longer smell it. The staff were awesome though, especially the reception team. Very accomodating, friendly and easy to talk with. Requested for a late check-out and they agreed. Still recommendable. 🙂

We arrived early at the hotel, and the manager was kind enough to let us check in two hours before the standard check-in time. Housekeeping is done daily, and the breakfast is excellent—they cook it fresh on the spot. You can even arrive as early as 6:30 AM, and the friendly staff will prepare your request. The room is spacious, unlike any I’ve stayed in before. The only downside is the use of sachets for shampoo and shower gel; I hope they switch to refillable bottles for a more aesthetic look and to reduce waste. Overall, I’d give it a 5/5 because the owner is incredibly kind!