Arun Khiri Chiang Mai Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very nice place it’s modern beautiful place will stay again

Room was not clean, floor was sticky、table also has juice mark or drink mark, also sticky…some place also dusty… Toilet cover and shower room floor also not clean properly… when you take a shower floor will flooding… kinda gross… I booked a big room but half of the space is outdoor balcony, and your actual indoor space was tiny, only barely enough for open you luggage, and the bathtub is also at outside, basically not possible to use when you experiencing 36+ Celsius everyday. Other facilities also exposed at out side, which means you need to bare with the hot heat temperature to use it, even when you having breakfast, very not enjoyable at all… The poor also very small, don’t get fool by the pictures. The staff was promising to address the room dirty issue to the manager but not having any response at all, not even getting a simple apologize. Overall it’s not worth the price, go get your self a better hotel cause you deserve it.

Good location

Great location, nice facilities, and amazing staff!

Hotel has actual hot water!

Great hospitality, the front desk is super helpful. Clean room with simple amenities you need. Hotel is also near restaurant and massage spots, can grab or bolt around easily. Nice stay in the old town.

Absolutely fantastic hotel, large generous size rooms with very comfortable beds. Property is in excellent condition and very well maintained. The staff is very pleasant and helpful. Very comfortable pool for relaxing on a hot day. The location is very quiet and easy walkable to all areas. I highly recommend.

We enjoyed our stay at the Arun Khiri in Chiang Mai. It is very centrally located in the centre of Old Chiang Mai. The hotel seems to be newly renovated and has a lovely zen feel about it. The pool was very nice and quite refreshing on hot days. There are certainly some issues with the design of the hotel, specifically that you cannot drag your luggage to your room if you are in the main floor because of the white gravel between the paved stones. (There were fixing that issue in the entrance to the hotel as we were leaving.) The hotel has an elevator to the second, third and fourth floors contrary to what the information on Hotels.com indicates. The staff were very pleasant although there certainly were language issues. We also had to request that our room be cleaned on more than one occasion. We would suggest some design changes and more staff training would help make this a first class hotel in Chiang Mai.

The hotel lacks a valet. Access requires walking up steps. They're not steep but when you're carrying luggage and there's no valet, it's a bit difficult. The staff is me, as is the building. I they do well but are slightly "rough around the edges".

Be aware, This property DOES NOT honor its policy or promise. My wife and I stayed at the property for 3 nights 12/27/23-12/30/23, The front desk was awesome, They allowed us to store our luggage until our room was ready (3pm), when we checked in the room looked amazing.. Super clean, super location "pool front, SUPER SMELLY. like make you want to vomit smelly, the whole property has a funk but the bottom floor rooms stink like sewage, we addressed this to the front office where a gentleman poured some liquid in the drains and an attendant lit a candle and placed it in the corner of the room, over an hour later the room was still uninhabitable due to the smell... The front office knew about the smell issue and offered us a different class of room, a smaller room with a room rate roughly $60usd per night difference. at this point it is what it is, I approached AHM the property manager and asked him to adjust the nightly room rate and he said he will.. NO PROBLEM, over the next 3 days we experienced several issues, sewage problems, lack of room cleaning, power outages. but from what we understood the property had been open for a week, ill deal..... at the end of our visit I reapproached AHM where we discussed the adjustment of rate, he printed our check in form and wrote that he would refund the nightly room difference back to us.... We booked the hotel through EXPEDIA and he would refund through them....... TO DATE 1/15/2024 expedia has contacted the hotel directly to avail,