Royal Mountain Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Noisy, peeling wallpaper, broken mirrors, toilets that constantly block. Breakfast was shocking - cook can only do fried eggs, boiled sausage and salad. No hot water three mornings out of seven. Phones can't call outside of hotel. Pay movie channel not available to guests. Gym and spa closed. Staff can't speak any English. Worst hotel experience I've ever had. Avoid, avoid, avoid!

Let me start by saying that the Mongolian people are a proud caring hardworking nation who genuinely care about iohers.i absolutely so not. Blame them in any way for what I am about to write. The owner if this hotel should be ashamed. Without any doubt one of the very worst hotels I have experienced in almost 40 years of business travelling. Ignore the images shown on the travel sites - the rooms are poorly maintained with missing curtains, broken nirror frames, peeling wallpaper, etc. I demanded to move after a few nights as I was originally placed on the front of the hotel and was kept awake for three nights by the busy eight lane road in front of my room. The rooms have safes but they rent actually attached to anything (???!!!!) You are given a bin to put your soiled toilet paper into but it will not have a lid. The movie channels do not work ("not available for guests") The gym and spa are closed The breakfast is prepared by a guy I believe was actually a caretaker (judging by his uniform and baseball cap). Breakfast will be a boiled sausage cut in half two eggs a bit if cucumber a tomato and some toast. Each. And. Every. Day. By day five I skipped it and just a sandwich from a local shop. For three mornings I h

Great hotel

Service was not good. Any issues with room and they did not fix or would not fix. Location was ok but pay more and go to city center.

Camera ampia, letto comodo. Posizione decentrata ma comunque buona. Servizio alla reception da rivedere : inglese quasi mai pervenuto a livello accettabile. Colazione INESISTENTE o comunque poverissima sia di qualità che quantità. Odore di fumo nelle aree comuni ai piani Da migliorare assolutamente come colazione e reception

Arrived late in the evening and left early the following morning. Room was extremely large and comfortable. Wasn’t able to check out the area. Uber and taxi service are unreliable. Hotel staff was helpful and eventually was able to locate a taxi to the airport. I booked the hotel while at the airport and although the reservation was sent to the hotel, record of my payment was not. I was required to pay for my room on arrival which was about 40% higher than listed rate. Hotel has promised to credit my card for the higher amount. Would I stay at this property again? YES!

水道工事で滞在期間中お湯が出ず、すごく困った。

部屋によって当たり外れがありそうだが、部屋は使いやすかったです。また利用します。

設備と部屋の間取りがすごく使い勝手が良かったり、

I'm new to world travel, and not sure what to expect in Mongolia, so my perspective might need calibration. This hotel was good. The room was clean and a little worn. The hallways and elevator weren't as in as good shape. I wouldn't hesitate to stay at the Royal Mountain again.