1.75 Paris La Source

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I am filing a formal complaint against Expedia for a booking error that left my family, including a 15-year-old child, without safe accommodation during our stay in Paris. I booked a room at 1.75 Paris La Source for August 14–15 explicitly for 2 adults and one child, but upon virtual check-in, the host confirmed the room only accommodated 2 adults and that Expedia had never communicated the third occupant to the property. Since this was a self-service, code-based check-in with no on-site staff, the host had no ability to resolve the issue, and confirmed this was Expedia’s error, not theirs. I then spent over an hour on the phone with Expedia customer service, where the representative offered only a $25 “key cash” credit (later raised to $75) or cancellation for a refund, with no actual solution for where my family should go at 7:00 PM in a foreign city with a minor child in tow. This was not a host error or a mistake on my part — the occupancy details I provided were correct, and the failure to relay them was entirely Expedia’s. A $75 credit is not an acceptable resolution for leaving a family stranded without secured lodging due to your company’s error. I am demanding a full refund of the booking cost as compensation, along with written confirmation that this complaint has been logged, and I expect a response within 5 business days. Thank you.

Gran hotel en Paris , si buscas un hotel nuevo , moderno , habitaciones grandes y a un buen precio para paris , este es de los mejores que me e quedado

Lieu de reve pour une nuit

This is the perfect spacious apartment in heart of Paris! Every detail in this apartment is thought out by the designer. Definitely will come back here!

Très belle chambre, spacieuse, calme, moderne. Salle de bain très grande et dressing très pratique . Là chambre est plus belle que ne le laisse paraître les photos.

good

A very nice setup and the management is amazing. Will definitely stay there again

amazing gem, very quiet, excellent staff

J'ai passé un très agréable séjour! l'appartement est parfait: lumineux, propre, spacieux et moderne. le petit déjeuner est copieux. rien à redire, j'ai adoré!

Un hébergement magnifique, spacieux et agréable. Nous avons passé une excellente soirée. Des chambres au top. Un dîner et un petit déjeuner excellent. Je recommande vivement !