The Plaza Hotel and Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The only issue with the room was that there were no outlets by the desk. Other than that, flawless

Can’t fault anything. Conveniently located in a newly developed area. Hotel is new and is spacious. Many stores, restaurants and cafes are in the closet proximity. The hotel staff are most helpful. I will highly recommend and it’s close to the beach by a short taxi ride.

das Zimmer war mehr als ausreichend , 2 große Schlafzimmer, 2 x Bäder , Wohnzimmer , ein Balkon , sehr nettes und prof. Personal

The overall experience was very good and calue for money is good (considering the other 5 stars rates). Beds and rooms are spacious and good. However, the bathrooms are not very comfortable specially the bathtub when showering, water keeps coming out and the bathroom becomes messy. Breakfast buffet is good with decent variety. Also, the hotel has a big swimming pool and playground (indoo&outdoor) for kids. The hotel is surrounded by lots of restaurants and shops and close by to Grand mall of salalah (30 mins walk)

Great location and great service

Recommend must take breakfast and buffet dinner

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The staff are exceptionally helpful, professional and friendly. We had a problem with our original suite, so we were immediately offered an alternative suite and a complimentary buffet meal in the hotel restaurant. Our suite was clean and comfortable. The bed was very comfortable. The bathrooms were very clean and there was plenty of hot water. The food and shop outlets in the resort were very good. We very much enjoyed our stay. Thank you.

Good location, there are many cafe shops and restaurants within the building Free carpark in the basement Very decent size outdoor swimming pool for hotel guests Free shuttle bus to the beach Decent size room size - Breakfast is good but without too much imagination, same repeatative items, very limited selection of cold cuts. There is no coffee! You can make instant coffee. Seriously? In a 4star hotel? Check in was fast and staff was overall friendly. We had major issues with the cleanliness. After showering I have noticed brown stains on the bottom tiles inside the shower. I honestly did not want to get a closer look what it was but it was dark brown... Grouts between the tiles are discoloured, had an orange / yellow colour. Scales on the tiles, inside the shower and by the toilet at the bottom. I complained to reception got offered to move to another room. We didnt want to move and asked to get the room properly cleaned addressing the issues I highlighted. It was more or less done. Sofa is uncomfortable, you sink in when you sit down, found old food left overs, bread crumbs between the sofa. We had no hot water to shower on the first 2 days, appeared on day 3. Bolt inside the door is broken! Ypu cannot close the door from inside. Safe is not screwed to the furniture, pretty pointless. This place has so much potential and could be so much better but let down mainly by staff. Management should do much better on checking standards at every aspect of the hotel.

so super helpful and kind people working in this hotel. I can highly recommend it to everyone, you will be very satisfied.