Hotel Boutique Casona del Porvenir

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff were very attentive to our needs and helpful. Hotel is in a great location near the town square. Lots of restaurants to choose from shops etc.

Excellent hotel, staff and service. Everyone we encountered was respectful and nice. The food was delicious and perfectly cooked, and the hotel conditions were impeccable. We would absolutely recommend this hotel to anyone traveling.

Ubicación Excelente, en el centro histórico. Habitación hermosa, muy confortable moda la cama. El edificio es muy lindo, personal muy amable

all hotel noissy

The hotel is in a great location and a charming colonial building. Service and food are good. The so-called "superior" rooms, though, are thoroughly unpleasant: they are interior rooms that receive no natural light, so they feel claustrophobic, and the bathroom is tiny. Don't book those - go for a "premium" room, which has better light.

I only speak English, but I didn't need my translation device because they had enough staff that spoke English. The bar drinks, especially the rum infused fruit, were very delicious. The breakfast was acceptable, but 2-5 minute walk was a great cafe. When I was shown my room, it wasn't quite ready. Towels were missing and there was a few bottles of pop missing in the fridge (I noticed that after room service cleaning staff had come in my room). The mini fridge drinks and snacks you pay extra for, so I just went across the street to the pharmacy to get water and snacks. The Pharmacy also has alcohol. The pool is small, just a plunge pool, but it was nice and clean. The location is superb; for shopping and dining. The evening noise was loud, but stopped after midnight. My room had windows that looked out to a wall, (why bother putting them in). I didn't use the TV. The air conditioning and fan, were a bit loud, but I liked it, because then the night sounds were drowned out. The bed was very comfortable and there were plenty of pillow options. The staff both in the cafe/bar area and front of house/reception were friendly and exceptional with their service. I recommend staying at this boutique hotel and definitely would stay there again, when visiting Cartagena, Colombia.

Staff was incredible, room was luxurious and clean

This is a lovely hotel very well situated in the walked historic part of cartagena. Very nice rooms with an excellent bed, linens and spacious bathrooms. It has a small pool to relax in after walking the town and two jacuzzi tubs that you can reserved. The staff was very accommodating and remembered us when we came back for a second stay.

Here is a polished review that keeps your voice, your excitement, and all the highlights you shared: ⸻ My stay at this property was absolutely wonderful. I was traveling with my family, including my 80-year-old grandmother and my five-year-old daughter, and the staff could not have been more accommodating. They were attentive in every way, always ready to help, and genuinely warm. The property itself is stunning, and pictures do not do it justice. Breakfast was incredible, there was so much food with so many options, and everything was fresh. I especially loved that the grounds have fresh fruit you can literally pick and enjoy. It felt special in a way I have not experienced at other hotels. Everyone we encountered was friendly, even if we did not share a language, and that made the stay feel even more welcoming. I would recommend this place a hundred thousand times, and I am already planning to come back. My only regret is that I stayed for just one night. I truly wish I could have extended my visit. Also, I was able to communicate with the hotel via WhatsApp prior to my stay and they were helpful as well.

Beautifully restored and furnished property in central part of old city. Friendly and helpful staff. Limited English language but manageable. Ideal for visitors wanted this location in a boutique rather than a mass market hotel.