Enjoyed our stay here. For starters, the price was GREAT, 10/10. Location is PRIME!, 10/10. It literally sits in the middle of EVERYTHING (Old Town, LOTS of eateries - including World Food Trucks, shops, grocery stores, etc., etc., etc.). Also, Magic KIngdom, Epcot, Blizzard Beach and other Disney theme parks were only about a 10, maybe 15 minute drive. The outlets and Millenial Mall in Orlando are about 40-45 minutes away, depending on traffic. Check-in was fast & smooth, 10/10. Kudos to the front desk attendant. He, along with the other staff, provided great CS, 10/10. Cleanliness, 9/10. We had to change rooms because the original room we were given was not ready for guests. Again, the desk attendant took good care of us expeditiously and with great customer care. Breakfast, for me, 0/10, do not recommend. Family-friendly, 10/10. My only major complaint is it's a smoke free hotel, but clearly smoking was being done inside the hotel. I know you can't control everything, but maybe walk the floors, get on the elevator and assess. The smell was very strong in the elevators, on the floor of the 1st room we had and it came through to our room in the 2nd room we had, especially early in the mornings. I did not like that. The hotel is dated, but the upkeep is very good. For the amount paid, it was luxury. In total, 7/10. Not a bad stay, just hated the smell of smoke inside the hotel. Other than that, I would definitely recommend.
Free parking