Best Western Lanai Garden Inn & Suites

स्टार रेटिंग्स, प्रॉपर्टी की जानकारी (जैसे शामिल सेवाएं और सुविधाएं, आदि) के Klook के अवलोकन पर आधारित हैं, और केवल संदर्भ के लिए हैं

No complaints

The room was bigger than usual, has the jacuzzi, carpets in the hallway and room are very clean. No odors of cigarettes in the whole facility. Bathroom was very clean and fairly new. The pressure from the shower could be better, the water from the sink could flow faster. Air conditioner was working very well and not loud, the best treat was the control was on the wall. A lot of choices for breakfast but typical quality from hotels that offer them, no gourmet food. I wished the parking was free of charge. ($5 per day, it could add up for longer stay). Happy with my choice of hotel for the first San Jose visit.

Not very good. Breakfast was meager at best. They had packets of instant oatmeal that was so old it was hard. They had Pluto limited with no local channels. Not a very well maintained place. Not worth the price.

It was easily accessible to the freeway, close but we could not hear any traffic going by. The staff was friendly and it was an easy stay. The air-conditioning was loud in the room but kept it at a good temperature. Good variety of choices for breakfast and well stocked.

Great place to stay with kids

I picked Best Western because I thought it would be the BEST choice. It didn’t turn out to be the best. The property needs updating. Furniture was older as well as the bedding. TV was difficult to watch without instructions to connect to a channel. There was not a menu option. Breakfast choices were several.

It needs major renovation. Plus the entrance / road to get to the lobby is confusing. PARKING spaces are super narrow and guests with huge trucks / SYV’s DENTED my new car (passenger and driver’s doors).

The staff is always very welcoming, friendly, and do their best to accommodate special requests. This hotel typically has high occupancy when I have stayed. That said, the hotel undergoes a lot of wear and tear. The place is clean, comfortable and in a good location. I appreciate access to the hot tea, coffee and juice at night. I wish they has fluffier towels. Other than that, I'm good!

This Best Western was very nice and well maintained. The rooms were clean, and the staff was extremely friendly and welcoming. I really enjoyed the complimentary breakfast. I would definitely stay at this location again. The only downside was that the pool wasn’t heated—having it a bit warmer would have been a nice touch.

This is not a hotel that you stay at with a family, it was filled with construction workers. When we arived we immediately noticed that the parking lot was a hang out spot. We got to our room and noticed that there were hand prints on the headboard of the bed....it smelled musty, the bathtub had water stains in it and the surfaces were questionable. We advised the hotel staff, only one worker in the whole hotel at this point. She was very nice and did her best to remediate the stuation and we went out to buy Lysol wipes. We tried to rough it and get some sleep but the hotel was in the intersection of a main road and freeway so it was incredibly loud. At 3am someone was being arrested outside because the police had there loud speaker on and red and blue lights were streaming in through the window. Needless to say we lasted one night and had to book another hotel for the duration of our stay. Expensive mistake.