While the check-in staff was helpful and the rooms themselves were nice and clean, our experience at The Viv in Anaheim was completely ruined the next morning by an incredibly intrusive housekeeping staff.At 9:00 AM, housekeeping walked straight into our room while we were still sleeping, completely ignoring the Do Not Disturb sign on the door and the fact that checkout is not until 11:00 AM. I explicitly told the staff member that we were not ready and to leave. I went downstairs around 10:00 AM, only for housekeeping to barge into the room a second time while my girlfriend was actively changing clothes. This happened despite the sign still being up and the staff being strictly told not to enter.Barging into a guest's room multiple times before checkout—especially with a Do Not Disturb sign displayed and people changing—is a severe violation of privacy and completely unacceptable. The front desk may be nice, but management seriously needs to train their housekeeping team to respect guest boundaries
Borne de chargement de voitures électriques