The ambiance and amenities were excellent - Look and vibe of the hotel, bell staff, and management were absolutely terrific. I especially enjoyed the free coffee and tea in the mornings and cocktails in the evening. The person staffing the evening cocktails was very friendly, appropriately chatty and added to the chic ambiance.
The front desk staff were hit or miss. Some were excellent- solicitous, proactive, courteous. Although the others were eventually helpful, I felt like I was bothering them with my questions and other requests. The bellman, Matt, was especially helpful and the two gentleman who helped us in and out with our bags (blue shirts in the garage) were also excellent. Also worthy of mention was the manager for the rooftop lounge. He was attentive, engaging and genuinely invested in us having a good time.
Overall, I really enjoyed my stay and would go again.
Non fumeur