Installations et services
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Hôtes et chambres
2 adultes, 1 chambre
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FV By Serain Residences 
167 Alfred StreetVoir la carteRON --par nuit
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Principales raisons de réserver
Superbe vue
La plupart des avis d'utilisateurs mentionnent positivement la vue depuis leur chambre.
Équipements populaires
Wifi gratuit
Centre fitness
Sauna
Explorer les environs
Gare de Fortitude Valley, 200m, À environ 2 minutes de l'hôtel à pied
Aéroport de Bulimba, 2.7km, À environ 5 min de l'hôtel en voiture
Artère commerçante de Brunswick Street, 300m, À environ 4 minutes de l'hôtel à pied23
Appartement Supérieur, 1 chambre
1 double bed or bigger
Vue sur la montagne
19
Appartement Standard, 2 chambres
2 beds
Vue sur la colline
21
Appartement Standard, 1 chambre
1 double bed or bigger
Vue sur la colline
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Avis
Lire tous les avis
2.8/5.0
En dessous de la moyenne
35 avisEmplacement
0.0
Services offerts
2.6
Propreté
2.9
Ambiance et installations
2.7
Tous
4,5+
3.0+
Évalué : 7 juil 2026
2.0/5.0
En dessous de la moyenneSéjour en famille · Pour les amis et la famille
Mold in the kitchen tap and through the dishwasher, the handles fall apart
Évalué : 12 févr 2026
1.0/5.0
En dessous de la moyenne When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue.
After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was.
Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision.
I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount.
I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address.
In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Évalué : 13 déc 2025
2.0/5.0
En dessous de la moyenneSéjour entre amis · Pour les loisirs
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Évalué : 27 oct 2025
4.0/5.0
SuperSéjour en solo
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking).
Check in was via the convenience shop across the road - strange, but easy.
Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy.
No information was provided re amentities (had to look up) and WIFI complex and poor.
Évalué : 11 oct 2025
1.0/5.0
En dessous de la moyennePour les loisirs
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Évalué : 7 oct 2025
3.0/5.0
BienSéjour en couple
Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Évalué : 27 juil 2025
1.0/5.0
En dessous de la moyenneSéjour en famille · Pour les loisirs
The complete disregard for customer satisfaction
Évalué : 6 oct 2024
2.0/5.0
En dessous de la moyenneSéjour en famille · Pour les loisirs
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Évalué : 25 juil 2024
3.0/5.0
Bien Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Évalué : 26 juin 2024
4.0/5.0
SuperSéjour en couple
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Aperçu
Explorer les environs
Transport
Gare de Fortitude Valley
Aéroport de Bulimba
Attractions
Artère commerçante de Brunswick Street
Vice City
Centenary Place
Galerie POP, Queensland College of Art, Université Griffith
Judith Wright Centre of Contemporary Arts
Old Museum
Quais Howard Smith
Systèmes d'eau australiens
Non fumeurAscenseurPiscine intérieureAccessible aux fauteuils roulants