Najeti Hôtel de l'Univers (L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras)

Les classements par étoiles sont basés sur l'aperçu des informations de l'établissement par Klook (tels que les services et installations inclus, etc.) et sont fournis à titre indicatif uniquement.

Secure parking

Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.

The hotel is old and due for a renovation. The carpets are dirty/worn out. A/C units in the bedrooms would be welcome in the hot summer months. Only one product (shampoo/body wash combo) was offered in the bathroom. Conditioner & body lotion is always appreciated. Breakfast was a good buffet. The onsite restaurant was closed but there are plenty of good choices a short walk away on the Place Des Heroes.

Great location. Room a bit tired, ceiling had water damage. Parking great

Great location in central Arras. Our room was on the 2nd floor but we could only take the lift to the first floor and then had to walk up a flight of stairs. The room was very comfortable however we were surprised that we had to request for the room to be cleaned on a day to day basis, so if we didn’t ask the bin was not emptied and coffee and tea were not replenished. This is not the level of service that we would expect from a hotel claiming to be 4star. We had pre booked parking which was fine for the first 3 nights but on the fourth night all spaces were filled. Luckily they were able to squeeze us on to a paved area. Breakfast was adequate but a limited choice.

We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.

A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.

Great city centre venue friendly and efficient checkout with secure parking offered for our 2 motorcycles

Lovely building, beautifully renovated, with an excellent restauran.

In the old city section of Arras. A short walk from Place des Heros town square. Private parking area is tight but workable. You will be directed to your specific parking place by the front desk staff. You might need another set of eyes to help you get out of your spot, but it works. We ate at restaurants on the town square. The spring weather was warm and sunny, and the square was packed and buzzing with happy voices. Very cool spot to have visited. Extensively restored following WW1.