When I checked in, I was assigned a room with dirty linens and a used beer can. I had just come from a long flight, so it was disappointing.
The restaurant staff was EXCELLENT. The location was near a major mall.
My stay was fine after the first incident, but it was ruined at checkout when a staff member questioned me why there was only one hanger in the closet, using an accusatory tone as if I had stolen it. There was only one hanger to begin with. This hotel could have been fine if the front desk staff were trained to handle issues like they did with me.
I told them to add a hanger because I would feel bad for the next guest who would be subjected to an accusation of theft, as they did to me. Although they apologized, the damage had already been done.
Climatisation