KYRIAD MONTCHANIN - Le Creusot

Les classements par étoiles sont basés sur l'aperçu des informations de l'établissement par Klook (tels que les services et installations inclus, etc.) et sont fournis à titre indicatif uniquement.

Handy for Montchanin Gare SNCF, just come out of the station and turn left at the first intersection, it is approx 1/2 mile or a bit under 1 km

We stayed here for 5 nights and had a very disappointing experience. Towels & basic amenities: We booked for 2 adults and a baby, but only received 2 towels total. When we asked for extras, we were charged €2 per towel. No pool towels were available either, and the pool itself was uncomfortably cold. The room came with 2 sachets of instant coffee at check-in, but housekeeping never replenished them during our entire stay. For a hotel, this level of stinginess with basic items is unacceptable. Cleanliness & maintenance: The room was not properly clean. The shower didn’t work for 2 days, which was extremely inconvenient. Even worse, I cut my finger on a sharp edge of the bathtub and bled heavily — a serious safety hazard that should never exist in a hotel room. Overall, the combination of poor service, lack of upkeep, and unsafe conditions left us deeply dissatisfied. This hotel does not meet even basic hospitality standards, and I cannot recommend it. Positive was free parking and it’s kid friendly!

Used for one night as i was passing through, loved it

We had an overall pleasant stay. The staff were especially friendly and attentive during breakfast and dinner—always welcoming with a smile, which really made a difference. The food was surprisingly good for a hotel of this category, with generous portions and fresh ingredients. The location is also a big plus, very close to TGV train station—convenient to everything we needed and easy to get around. Given the amenities and service, the price was very reasonable. A couple of drawbacks to note: our room DID NOT HAVE A SMALL REFRIGERATOR, which would have been useful, and there was NO room view to speak of, which made the space feel a bit closed in. The room #202 looked over a roof top. Still, for the value and service, we’d consider staying again.

The hotel is advertised as having laundry facilities but does not. The lift wasn’t working and the power went out twice in the night, waking us up.

Nice, clean and quiet facility. Dog accepted. Good breakfast and good ratio cost/quality of food. Perfect for a short stay

Very clean and stylish hotel. Great breakfast. Free parking.

Very nice hotel. Clean, nice bedding, welcoming staff

Hotel completly refurbished and very good restaurant

Quiet, clean, good qualityy / price ratio and good breakfast