Royal Emporium Incheon Airport Hotel

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I was very happy to see that I could check in several hours earlier when I arrived. Was also given an hour later check out. Chose this hotel as it is near the airport did not expect all the wonderful restaurants, amenities of hotel and seaside restaurants. The room opened very nicely for a view of the ocean. When I arrive, the room was quite warm and I was told there’s no air conditioning at this time of the season to open my window and let the wind come in. it’s certainly helped. Night for sleeping with window open was very comfortable. I recommend this hotel for anyone wanting a beach experience in 20 minute ride to the terminal two airport. Receptionist was very kind accommodating spoke English very well.

Clean and comfortable but not many staff to assist

Super friendly staff to check me in. Fast, efficient check in. Room is super comfortable and spotlessly clean. Great stay.

Value for money.

Very nice place to stay

Easy check in, thankful for bilingual staff. Room was clean and quiet. Gym was sufficient, although the WiFi signal does not work in the gym, and the exercise bike is broken. Area surrounding hotel seemed safe. Also a great paved lane along the water goes for miles, with access if you wanted to walk on the sand. The breakfast buffet had many great Korean foods to try, and ample coffee, definitely worth the money! Easy to Uber from the airport. Did take an Uber about 15 minutes to be available when I wanted to leave.

It seems the area isolated and is far from the public transportation but overall good, well maintained and managed it’s conditions pretty well.

I dropped off guests from Japan at this hotel. The staff spoke Japanese quite well, which immediately began after reading their passports. Those guest told me they had a great stay. This hotel is a bit more expensive than others, but it seems to be worth it. The shuttle to the airport is also very convenient.

The llobby area was freezing. The dining area also requires heavy sweaters and hats. I caught a cold there.

The beds were very old spring mattresses & super uncomfortable. I used all the spare pillows to lay on to bed able to sleep. It was disappointing. I didn't complain as I knew there was nothing they could do & I wasn't sure they'd fully understand me. The front desk staff were lovely. But the staff at breakfast were abrasive. There was confusion from them on our room number on the first morning & instead of politely asking to check our room number I got nearly yelled at for not paying for breakfast & they were going to charge the room (which would have been the wrong room). I had to go over & look at the sheet myself & point to my name before he understood, even though I said the room number to him 5 times. Then I got a half-effort apology. The breakfast was mediocre. The coffee wasn't pleasant, the restaurant is in the basement & was cold. subsequently the food was cold also. The bread was too sweet for a Brit like me, & the overall choice wasn't great. on 2 out of our 3 breakfasts they didn't have enough food for the amount of people. The staff cleaning up were lovely, & very friendly & they appreciated us clearing up after ourselves. Our room was warm & the water & underfloor heating is controlled by the same panel so if you want hot water you'll have a hot room too. Opening the window helped a little at times but the outside temp dropped a lot on our second day so we didn't need to sleep with it open all night. Free shuttle bus to the airport was fantastic though.