We stayed for 6 nights in a first-floor, poolside room.
Positives:
* The location was excellent and very convenient for getting around.
* Accessibility throughout the property was great.
* The gym was clean and well maintained.
Areas for improvement:
* The room had very poor soundproofing. We could hear loud noises, parties, and thumping from neighboring rooms, gym, and nearby restaurant throughout the night, which made it difficult to get restful sleep.
* Although we specifically booked a poolside room, the pool deck was under construction during our stay, completely obstructing the pool view. When we raised this concern with reception, she was unwilling to offer any accommodation or alternative solution.
* The room felt quite dark. There is one ceiling light near the entrance.
Overall, the hotel has a great location and decent facilities, but the noise issues and lack of communication regarding the construction significantly impacted our experience.
Non fumeur