The Originals City, Hôtel Le Forum, Strasbourg Nord (Inter-Hotel) (The Originals City, Hôtel Le Forum, Strasbourg Nord)

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Excellent hôtel. Très bien tenu

Clean room and helpful staff

The staff were helpful and the room was spacious and modern.

Very strange night staff. Area is sketchy too. When I arrived at night, there was a city tax fee of 1.80 e to be paid. No issue… except I didn’t have cash on me and the card machine was not working well. Instead of good service (allow me to pay that tiny fee when machine worked.) , the man refused to let me check in for the already paid room until the tiny fee was paid. He made me go walk to find an ATM in the cold to then pay him in cash. So rude and unnecessary. Also, hotel design very poor… don’t book this place! No curtain in showers or ledges. Very noisy banging all night. No outlets near bed for devices. Only a few by the workstation table. Tiny towels for infants, and no face cloths.

I only required 1 night in Strasbourg for business - the majority of the hotels in centre had doubled / tripled their charge due to Christmas market. Although this is out of centre, it was clean, quiet and comfortable.

Easy check in

The staff was lovely. What I may have missed in the reviews is two primary issues. 1. The hotel is used to house refugees, no issues with that other than they are on different floors but were extremely loud above my room. 2. The internet had massive bandwidth in mid afternoon but at night couldn't even support a Zoom video. Too much demand, impossible to do anything but email.

All Staff were great, from the day desk to the night desk, as was the breakfast service. Booking was easy, price was fair, parking was fairly easy.

it was a friendly staff that helped make an ordinary place nice to stay in. It was clean and just right for a short stay. Area was a litle sketchy un appearance.t

Hotel room was a bit tired looking. Air con unit was broken and heater barely worked. Comfortable enough for a short stay. Staff were very nice and helpful though and the restaurant a la carte menu was amazing.