Napa Valley Hotel & Suites

Les classements par étoiles sont basés sur l'aperçu des informations de l'établissement par Klook (tels que les services et installations inclus, etc.) et sont fournis à titre indicatif uniquement.

The staff is great and always on top of house keeping. The building needs to be updated. Great location for everything downtown

Our room was not clean or well maintained. There were spiderwebs on the ceiling and walls inside our room. There were dirty greasy handprints all over the interior of our door. The blinds don’t fully cover the windows, and there are no blackout shades or curtains. The air conditioning unit smelled when we turned it on. There were multiple paintings or wall mirrors that were missing but they kept the nails/ screws to hang them in the wall. The woodwork around the doorframe of the bathroom had exposed nail heads. This was the dirtiest, most unkept hotel I’ve seen in Napa. The cleaning lady was very unfriendly and blocked the hallway with her cart. When we were trying to pass with luggage she made no attempt to move her equipment or apologize. We will not stay here again.

Excellent location, close to everything!

Nobody at front desk upon arrival. Sign said mandatory 30 minute break with no clock as to when the 30 minutes began. So unprofessional

Location Location. This place has an excellent location!!

Excellent location!!! Could not ask for a better hotel close to everything walking distance

Nice room, however the aircon takes a little bit time to cool the room. Location is very accessible to the center with lots of places to dine. Parking is forst come firat serve.

We had a great time staying here. Is this a 5 star hotel? No. But our room was clean, the water was hot, the staff was warm and helpful, and we loved being in walking distance to all of our activities in downtown Napa. We consider ourselves to be pretty bougie but we would stay here again in a heartbeat.

Property was clean, perfect location from downtown. The only thing that was my concern was the cleans of the carpet would be nice if they would wood floors or laminated floors overall was a good stay friendly staff parking was great.

Rooms were clean and well stocked with shampoo soap etcetera...Also coffee items and mini fridge. Very central area. Everything within walking distance. We didn't use pool but could tell it needs repairs. Front desk person was very friendly and helpful even upgraded us to king size bed room.