Here’s a concise version:
Very disappointing experience. I booked and paid for a Corner Room, but the hotel never gave me the room I reserved. Instead, they kept saying they were giving me a “better room,” which I never asked for. The first room was dirty and smelled bad, and the second room they moved me to was even worse. I spoke with the manager, but he refused to honor my reservation or provide a refund. I expected much better service from a hotel like The Marmara Taksim. I would not stay here again.
Non fumeur