Ghent River Hotel

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Everything was wonderful! Location, facilities, service! Not a complaint at all! Our room was amazing! The check in went without any problems, even had our room ready early before we even asked! She recommended restaurants, showed us on a map where to find everything! So friendly and helpful! Wonderful room and charming facility.

First, this comment applies to all hotels in Ghent, if you are traveling in the summer time and you need AC, I highly recommend calling ahead your hotel and directly point blank ask if they have AC. I speak from a bad experience. And by AC I mean your room will not be cooler than 68 degrees Fahrenheit at best (or 20 to 25 Celsius). Now regarding, The Ghent River Hotel, this hotel has AC in each room which is a must in the summer time. The hotel is in an excellent location. You can walk everywhere. However, beware that you need an Uber or Taxi ride, these ride shares might not be able to reach you depending on the hotel location. The Ghent River Hotel is right at the end of the allowed area. We stayed in a 3 bed room that was very spacious and clean. The overall state of the hotel is that while modern, some things are outdated. For example, the elevators are very cramped and slow. The rugs in the common hallways are outdated. Some walls could use some maintenance and in the rooms the furniture is early 2000s to mid 2010s. Also, bring your charger or wall plug in connector as there are no modern USB charging stations in the rooms. also, beds are rather hard so if you are expecting a soft bad beware of this. The staff is exceptionally friendly and helpful. So this made up for some of the other details that were not as polished. Overall it was great value for the cost. As a family, we would stay again at this hotel and would recommend.

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The rooms were clean and the staff was friendly. The hotel is in a quiet location and yet only steps away from the centre and all popular spots.

The hotel room was modern with excellent shower in the bathroom The gym and sauna have not been renovated and the gym equipment works but is old and limited with only one pair of dumbbells with a small selection of weights to go on them Very central to the old town and lots of restaurants, only 5 minutes walk or less

Staff was rude when we arrived. Cool old room but the floors were noisy, so it was not ideal for kids. No hot water at all when getting ready one day. God breakfast.

Bedding was exceptional, reception extremely friendly, helpful and efficient. Gym equipment a bit tired. Overall will definitely stay there again.

Great room and staf and Gent is a very nice place

All good, rubbish pillows the only downside

Clean and tidy hotel in a great position. Public parking close by. Staff didn't seem interested in supporting with your queries