The system was down upon our check-in. The staff, especially and specifically Teresa, were rude and treated us poorly.
Teresa would not accept my confirmation emails with proof of payment on Expedia and took a copy of my license and credit card. We were told we would get the copy back to destroy once the system came back up or upon check out. At checkout, the clerk said there were no such copies. Our information is probably floating around who knows where.
They also called our room and asked for our last name then hung up without explanation. Then about ten minutes later, they knocked on our door apparently “to see if anyone was in the room”. All of this while we were trying to sleep before a very early flight.
Parking (frais supplémentaires)