We stayed at this hotel for one night with 4 people for a concert. We checked in right at 4, and we stayed on the 15th floor. When we got to our room, it was very hot. We turned on the AC right away and left for the concert within an hour. We didn't get back to the room until about 12:30 am. When we got back to our room, it was almost hotter than before. The AC unit didn't work at all. Luckily, a maintenance guy came to our room and helped us, but the AC never turned on, and he could only bring us a fan. I would recommend this hotel to anyone, except if you plan to stay here during the summer. Also, we checked out on a Monday morning and waited over 30 minutes for an elevator, so we ended up walking down the stairs instead. This hotel is nice, but there are plenty better in Chicago.
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