Mercure Alice Springs Resort

Les classements par étoiles sont basés sur l'aperçu des informations de l'établissement par Klook (tels que les services et installations inclus, etc.) et sont fournis à titre indicatif uniquement.

The hotel had mixed reviews and I feel these were justified. The staff were extremely friendly and helpful. Special shout out to Lucy in the restaurant who helped with dietary requirements. The room was big, the view of the Todd River was lovely and the bed was very comfortable. The fridge was also a good size. On the other hand little things were wrong that would not be expected for a four star hotel:the bath mat was fraying at the edges, one bath towel had a hole in, the balcony was not super clean and there was an ashtray available for smokers(surely this would cause smoke to waft into the room). The food at the restaurant was very average (vegetables overcooked etc) dietary needs were not listed on the menu and there was a shortage of dairy free items. The food was also very overpriced for what it was. The hotel felt safe which was the main thing I wanted in Alice. Overall I was comfortable in the bed, and large room, plus staff were helpful so I would stay again.

Tranquil yet convenient, perfect for my trip.Highly recommended.

Great location very friendly and helpful taff good breakfast buffet

Room was large but bizarrely had very limited storage, poorly planned. Breakfast was disappointing and evening menu very limited and poor value. Bedding was clean.

Room was filthy and I’m very poor condition

Very run down and needs a big upgrade.

A little bit dated and tired but still fine . Beware the beds on wheels - move when you lean/sit on them Pool not heated - guess not needed here much but wasn’t that hot when we were there Delicious meal in restaurant on site

Bar lounge is amazing.

Room incredibly tired and smelt dirty and of old cigarette smoke. Towels were worn and also smelt bad. Definitely a 3 star - not 4 star. Expensive for the room and would not return.

Dirty bathroom area floor hole in the ceiling above shower. Leaking toilet. Resurant food good room service burger great. Drinks great . Great big room . Would stay again