The one thing that truly bothered me about this property was the storage for clothes. Our king suite had no drawers for clothes. The only drawer was a small drawer on the nightstand for the Bible, but otherwise we had to hang up everything, including underwear. I’ve never been at a hotel where they were absolutely no drawers.
The staff at the front desk were good, but we had problems with using the On Demand feature on the television. The maintenance guy came up but had no idea what I was talking about. Also had to request washcloths, multiple times. Housekeeping had cleaned and replaced the towels and hand towels but not the washcloths. I’d told the front desk what the issue was, but housekeeping was closed so no washcloths. Then they still sent someone up, but he didn’t know what the issue was, so had to repeat the story. No washcloths that night. Next day after coming back from our outing, still no washcloths. Had to call again. Housekeeping came up to clean, still didn’t leave the washcloths. Had to call once again and finally got the washcloths. Very irritating.
The pool, tiki bar and continental breakfast was great. Shuttle service was very convenient.
Would not stay again, however. The drawer issue was a major irritation for me. Previously stayed at the Fairfield Inn & Suites at The Keys. A little less modern but had the same amenities, but with Drawers and had a jacuzzi.
Navettes (frais supplémentaires)