Savoy Palace, Funchal: 4 stars at best. Smart-looking rooms, five-star price, four-star delivery
We spent six nights at the Savoy Palace, and the honest verdict is that this hotel is two different properties stitched together.
The rooms present well: modern, contemporary finishes, and a clear step up from the public areas. But they photograph better than they live. Clothing storage is inadequate for two people. The wardrobe is designed such that you cannot hang a maxi dress without the bottom half folding back on itself, and there were nowhere near enough hangers for two guests on a six-night stay. That is a design failure and an operational one: housekeeping should be checking hanger counts on every turnover. A room that looks the part but cannot accommodate a week's luggage isn't finished to a five-star standard, it is styled to one.
The public areas are more baffling still. The lobby and ground floor look like someone kept the furniture from a previous fit-out and tried to blend it with newer pieces. The result is dated and mismatched, and it sets entirely the wrong tone. Walking from your room down to reception feels like changing hotels.
Service is where the property splits in two. Staff are warm and genuinely friendly everywhere, and that deserves saying clearly. Front desk and check-in were smooth and professional, and breakfast service was solid. But standards vary enormously by department.
Poolside is the weak point, and it fails on three fronts.
Execution. Ord
Parking (frais supplémentaires)