Booked 2 queen room through Expedia. We intentionally don’t book sofa bed because they are uncomfortable. We were given king and sofa bed. Called front desk and was told they were sold out. Then what is even the purpose of a reservation? Why does it matter if it was through a third party or not? It’s a reservation. Lobby has a very chemical smell. Shower was dirty. King bed, I felt every movement that my partner made. And just like I thought, sofa bed was awful. Room was otherwise clean. Asked for late checkout for the day after and was told they could give us noon. At 11am housekeeping knocks and we said we had late checkout. Then front desk calls and rudely says we don’t offer that, we said we called, then she checks her notes and says oh I see that. Why wouldn’t you check your notes before you try to call someone out? Overall, bad experience, but was convenient to everything we needed to get to.
Parking gratuit