Hilton Langkawi is a beautiful hotel set in stunning surroundings, with well-maintained grounds that make for a relaxing stay. The rooms are clean, comfortable, and well presented.
Unfortunately, the service did not match the quality of the property. Service throughout our stay was extremely slow, and the overall standard of customer care was disappointing. The staff appeared to need more training, as there was a lack of attentiveness and efficiency.
With improvements to service and better staff training, this hotel has the potential to offer an outstanding guest experience to match its beautiful location.
Parking gratuit