Staff were excellent, very helpful and friendly. They seem stretched thin and overworked to be honest. The restaurant was a disaster, they couldn’t get our breakfast order correct and also sent someone else’s order to our table. Cream of the crop was the condition of the room. The linens on the beds had what looked like blood stains and most definitely were not changed from the last guest, just made up. The carpet could use a good vacuum and shampoo. The balcony was so dirty, it clearly doesn’t get cleaned. I stayed at this property 9 years ago and it was amazing. My stay over this past weekend was anything but good. Also, clean the phones, they are so grimy. From what I learned, it is now owned by a third party, it is no longer Hilton owned and it shows in lack of care for the property.
Non fumeur