4G WiFi (HK Airport Pick Up) for Taiwan from Banana WIFI [Unlimited Data]

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About this product

  • Select the number of days you need when booking. If you decide to keep the device longer, those extra days will be charged at original retail price upon return
  • Days are calculated and charged regardless of whether or not you are using the service
  • A deposit of HKD 1000 will be charged upon pick up. The deposit will be refunded after the device is returned

Usage reminder

  • Under the Fair Usage Policy, data speed and usage may be limited for users who process large amounts of data in a short period of time. This is at the discretion of the subscribed telecommunications company and may occur without prior notice
  • Please refrain from extensive video streaming and/or processing a huge amount of data in a short time
  • The operator is not responsible or liable for any changes made to data speed or usage. You will still be charged the agreed upon fee during your rental period
  • Rental period: Minimum of 3 days
  • In case of loss, damage, or theft, please notify Banana WiFi immediately. The user will be held responsible for any illegal or improper use by a third party prior to giving notice to the company

Confirmation

  • You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Voucher type

  • Present your mobile voucher

Validity

  • Use your voucher at the selected date and time

Activation procedure

  • For troubleshooting after redeeming the device, please contact Banana WiFi customer service hotline at +852 8200 3188 or send them an email at corp.order@bananawifi.com

Pick-up information

  • Hong Kong International Airport Banana WiFi Counter
  • Opening hours:
  • Sunday-Monday:
  • 05:30-00:30
  • Address: No. A09, Level 5, Terminal 1 (Near Hall A)
  • Present your voucher when you pick up the device
  • Pay the HKD1,000 deposit via credit card (VISA/MASTER) or pay HKD1,000 in cash payable at the counter
  • Receive the pocket WiFi device and start surfing!

Drop-off/return Information

  • Hong Kong International Airport Banana WiFi Counter
  • Opening hours:
  • Sunday-Monday:
  • 05:30-00:30
  • Address: No. A09, Level 5, Terminal 1 (Near Hall A)
  • Deposit is refunded after the device is returned
  • Please pay for any extra days you rented the device
  • Any fees incurred from late returns or uninsured lost/damaged devices will be deducted from the deposit. An extra fee will be charged if the deposit is insufficient
  • Return the device to the Hong Kong International Airport Banana WiFi service counter and pay for any additional days used
  • During non-business hour, return the device to drop box and pay for any additional days used from deposit
  • If deposit is by credit card, Banana WiFi will refund your deposit to your bank account within 14 working days (excluding Saturdays, Sundays, and public holidays)
  • If customers can return the device before 06:00 on the return date, no extra day charges will apply. If over the last return time, the operators will charge as the list price HKD26 per day

Surcharges

  • Additional Days: HKD26 per day
  • Loss, damage, or breakage of WiFi device: HKD1,000
  • Loss, damage, or breakage of carrying pouch: HKD50
  • Loss, damage, or breakage of USB cable: HKD30
  • Loss, damage, or SIM replacement fee: HKD200
  • Loss, damage, of external battery: HKD150
  • Loss, damage of adapter: HKD60

Cancellation policy

  • No cancellations, refunds, or changes can be made

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