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FV By Serain Residences

167 Alfred StreetNäytä kartta

kr --per yö

Valitse päivämäärä tarkistaaksesi saatavuuden

Tärkeimmät syyt varata
Upea näköala
Useimmat käyttäjäarviot kommentoivat positiivisesti huoneesta avautuvaa näköalaa
Suosittuja palveluita
Free WiFi
Fitness center
Sauna
2.8/5Keskimääräistä heikompi 35 arvostelua
Alueen tutkiminen
Brisbane Fortitude Valley Station, 200m, Noin 2 minuutin kävelymatka hotellilta
Bulimba Airport, 2.7km, Noin 5 minuutin ajomatkan päässä hotellista autolla
Brunswick Street Mall, 300m, Noin 4 minuutin kävelymatka hotellilta
23
Superior Apartment, 1 Bedroom
1 double bed or bigger

Mountain view

19
Standard Apartment, 2 Bedrooms
2 beds

Hill view

21
Standard Apartment, 1 Bedroom
1 double bed or bigger

Hill view

Ansaitse KlookCashia tälle varaukselle ja säästä seuraavassa

Arvostelut

Lue kaikki arvostelut
2.8/5.0

Keskimääräistä heikompi

35 arvostelua
Sijainti
0.0
Tarjotut palvelut
2.6
Puhtaus
2.9
Tunnelma ja tilat
2.7
Kaikki
4.5+
3.0+
Marrilyn
Tarkistettu: 7 heinä 2026

2.0/5.0

Keskimääräistä heikompi

Yövyin perheen kanssa · Ystäville ja perheelle

Mold in the kitchen tap and through the dishwasher, the handles fall apart
Arioki
Tarkistettu: 12 helmi 2026

1.0/5.0

Keskimääräistä heikompi
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue. After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was. Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision. I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount. I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address. In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
Andrew
Tarkistettu: 13 joulu 2025

2.0/5.0

Keskimääräistä heikompi

Yövyin ystävien luona · Vapaa-aikaan

No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Simon
Tarkistettu: 27 loka 2025

4.0/5.0

Hienoa

Yksinolo

Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking). Check in was via the convenience shop across the road - strange, but easy. Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy. No information was provided re amentities (had to look up) and WIFI complex and poor.
Diane
Tarkistettu: 11 loka 2025

1.0/5.0

Keskimääräistä heikompi

Vapaa-aikaan

Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
Aulola
Tarkistettu: 7 loka 2025

3.0/5.0

Hyvä

Oltiin kumppanin kanssa

Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Jessica
Tarkistettu: 27 heinä 2025

1.0/5.0

Keskimääräistä heikompi

Yövyin perheen kanssa · Vapaa-aikaan

The complete disregard for customer satisfaction
Renae
Tarkistettu: 6 loka 2024

2.0/5.0

Keskimääräistä heikompi

Yövyin perheen kanssa · Vapaa-aikaan

Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
Melissa
Tarkistettu: 25 heinä 2024

3.0/5.0

Hyvä
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Verified traveler
Tarkistettu: 26 kesä 2024

4.0/5.0

Hienoa

Oltiin kumppanin kanssa

Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site

Yleiskatsaus

FV By Serain Residences

Huoneet:18
Tähtiluokitus:

Located in Brisbane (Fortitude Valley), FV By Serain Residences is within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital. This apartment is 1.9 mi (3.1 km) from Suncorp Stadium and 2.4 mi (3.9 km) from XXXX Brewery.

Kuvaus

Located in Brisbane (Fortitude Valley), FV By Serain Residences is within a 15-minute walk of Brisbane Showgrounds and Royal Brisbane & Women's Hospital. This apartment is 1.9 mi (3.1 km) from Suncorp Stadium and 2.4 mi (3.9 km) from XXXX Brewery.

Näytä kaikki

Alueen tutkiminen

Kuljetus

Brisbane Fortitude Valley Station

Juna-asemat
200m

Bulimba Airport

Lentokentät
2.7km

Nähtävyydet

Brunswick Street Mall

300m

Vice City

400m

Centenary Place

500m

POP Gallery, Queensland College of Art, Griffith University

600m

Judith Wright Centre of Contemporary Arts

600m

Old Museum

700m

Howard Smith Wharves

700m

Australian Water Systems

900m
Näytä kartta

Palvelut

Suosittuja palveluita
Free WiFi
Fitness center
Sauna
General
Non-smoking throughout
Elevator
Health & fitness
Indoor Swimming pool
Accessibility
Wheelchair accessible
Näytä kaikki palvelut

Kiinteistökäytännöt

Sisään-/uloskirjautumisaika

Aikaisin mahdollinen sisäänkirjautumisaika:Jälkeen 15:00 - Ennen klo 22:00

Uusin uloskirjautumisaika:Ennen klo 10:00

Sisäänkirjautumiskäytäntö

Sisäänkirjautumisesta vastaavan vieraan on oltava vähintään 18 vuotta.

Erityiset sisäänkirjautumisohjeet

There is no front desk at this property. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Sisäänkirjautumisen kuvaukset

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Huomaa: Sisäänkirjautumiskäytännöt vaihtelevat majoituspaikoittain. Tarkista huolellisesti ennen varaamista

Lapsikäytäntö

Kaikenikäiset lapset ovat tervetulleita tähän majoituspaikkaan

Tässä majoituspaikassa yli 12-vuotiaat lapset veloitetaan aikuisen hinnalla.

Pakolliset maksut

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Muut maksut

Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Katso kaikki käytännöt
Aloitussivu Australia Queensland Brisbane Hotellit kaupungissa Brisbane FV By Serain Residences

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