Copthorne Tara Hotel London Kensington

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Good location, staff were friendly and the room eas clean and comfortable. The shower curtain was a little too short meaning that water would get onto the floor, otherwise there we no issues.

the room looked tidy when you first look at it. beds were set nicely andhen you notice, the fridge was contained in a cabinet table that was missing a stopper leg so it was leaning. the bathroom had multiple yellow stains on the ceiling and occasionally dripped water. the tap had strong visible water stains and rust that was building up, stains on the room walls were everywhere and the room looked like it hadn't been vacuumed. cleaning staff were polite but the reception staff's communication were horrible. I personally don't think it was worth the stay being here. holiday inn opposite would've been more suitable for my stay

Arrived at the hotel at 1:30pm and was told I couldn’t check in until 3pm unless I paid £30. I therefore decided to call a manager who arranged for me to check in at 2:15pm and upgraded me to a Club Room and gave me breakfast each day during the 3 night stay. The Club Lounge now doesn’t offer drinks and only has food during the breakfast hours. The room was very hot as the air cooling system wasn’t working. An engineer visited my room and said it was set to winter mode so it was blowing out hot air. He changed it to Summer and gave me a fan and the room did cool down about 1c but as it’s not actually air conditioning that they advertise it’s not going to work like an an air conditioning system. The room therefore was very hot during the entire 3 night stay. The fridge in the room did not work and after 5 hours my drinks were still warm so I called an engineer who came to my room and found out the fridge had been switched off at the power socket so he switched it on and it started working. It’s a pity the rooms are not checked before renting them out. The 65 inch Samsung Smart TV picture was excellent and you can Chromecast from your phone. That allowed me to watch Sky Sports and YouTube from my iPhone. No electric plugs or USB ports next to the bed so that was a bit disappointing. The windows are dirty which spoiled the view. The bathroom is very small and the lighting very poor. The water pressure in the shower and basin is very poor but the water was very hot.

I can not believe after Al the times I’ve stayed at this hotel that they are now charging to leave out bags even for a few hours!!! I will not come back.. it’s the principle of the matter!

We had a great time at the Copthorne Tara Kensington. They had a great breakfast and the staff at the hotel was always available to help round the clock.

Very good, Hotel has great facilities and is very close to shops, transport and the park. Most staff are nice, the rooms were well maintained and clean. The concierge was very nice helpful and friendly. The reception staff were a bit cold and lacked a genuine welcome. The bar had very little atmosphere but was very well stocked with friendly staff. It however had no resemblance of an Irish bar in any way. The hotel met all our needs as a family and had a very helpful addition of a fridge which was helpful in the very hot weather of summer.

Just a fantastic hotel. I always stay here every time I visit London. Thank you!

We stayed in a family style room which included 2 bedrooms, one full bathroom and one half bathroom. Hotel was clean and centrally located. Walkable from High Street Kensington underground station, and tons of shopping and restaurant options. Would stay again.

Terrible night’s sleep. I don’t mind the railway outside or the guests in other rooms coming back late. But the room fridge was so noisy it gave me a headache. They’d removed the thermostat and hardwired it in, so I couldn’t turn it off. It would have been cheaper to get a new fridge from Argos (£80). Every 30 minutes or so it switched itself off, as if for a breather with a shudder that shook the whole room.

The receptionists are friendly but check-in was really very slow. We pre-booked our room but there was no available cleaned room so we did not get our room number and ended up having to leave our things with the concierge. We had to wait a long time for that as well since he was nowhere to be found. Coming back to the hotel and getting our things had the same issue with no available staff to assist us.