Barcelonan matkatavarapalvelut LuggAgentilta (Barcelonan lentokentälle/lentokentältä/keskustaan)

짐 없이 편하게 시내 관광후 공항으로 이동할수 있어 편리했습니다. 차량 픽업은 예약시간 정확하게 도착했고 도착하면 왓츠앱으로 연락이 왔습니다. 공항에서의 픽업은 예정시간 보다 빨리 도착해서 기다리고 있었던거 같아요. 저희가 공항에 예약시간보다 30분 전 도착해서 바로 찾을수 있었습니다. 만족합니다.

자전거 여행자에게는 시내에서 공항까지 자전거 배송이 가장 큰 걱정중에 하나였다가 klook공항배송서비스를 만났어요. 담당자인 프랭크가 어찌나 친절하게 대해주는지 정말 고마웠습니다. 바르셀로나 오시는분들 많이 애용해주세요~

The delivery driver did not wear an orange vest and drove a different car model to what I was told to expect, hence the driver left after waiting in the hotel lobby - we did not realise that person was him. He reported that he called my number however I had told Luggit/LuggAgent to contact me via Whatsapp as I did not have roaming on. Fortunately I contacted Whatsapp and the driver returned shortly afterwards. I was most pleased with the luggage collection at the airport later that evening - I arrived 90 min earlier than planned but my request for an early time was accommodated on the spot - so 60 min earlier than the scheduled time, allowing us to check-in early and pass through security to explore the airport, luggage-free. The second delivery driver also messaged and called me via Whatsapp as he was approaching the airport.

這項服務非常方便，也有準時送達～可以解放雙手安心在巴塞隆納旅遊，也有自己的app可以追蹤行李狀態

I reserved the luggage transfer for my bags with Klook from Barcelona airport to our Air bnb. I paid the fee of £70. Klook then subcontracted the service to Luggit. Luggit then asked for a further $25 to deliver to an Air BnB. Apparently, they only transfer to hotels normally. I tried to cancel the Klook order. It was 48 hours before the departure, but the website wouldn't allow it. So, I reluctantly paid the $25 extra fee. Klook then sent me instructions for dropping off my bags at Barcelona Airport on arrival. They were completely incorrect. Luggit does not collect from the left luggage office in the airport. It has a curbside pickup from the departures area. I didn't find this out until I arrived at the airport. I got a WhatsApp from Luggit saying the driver would only wait 15 mins from the pickup time. So I had to dash upstairs from arrivals with two trolleys of bags. Super stressful. Just made it. But then when the delivery was dues, Klook had given Luggit the wrong address.

LuggAgent行李特工，事前溝通聯繫快速即時，交寄方式的說明非常清楚明瞭又是全中文，即使英文不好也不容易出錯，而且網站上連交寄時要怎麼跟飯店櫃檯說、授權書要怎麼打…都有完整說明，讓人感覺就是一間專業用心的國際服務公司。司機是要憑客人提供的行李照片和寄存行李收據才能去跟飯店取件，行李幾乎不太可能落到不明人士手上，令人放心。唯，這次抱歉的是我自己記錯了預約時間且微調了行程順序卻未通知，以至於白白浪費了這次的服務也讓司機白跑一趟😳。因此，以我這次慘痛經驗學到的教訓是，司機會嚴守預約的時間準時取件，所以就算會提早check-out也千萬別預約太早、只要預約飯店規定的check-out時間（12點或11點之類）就好，才不會逼死自己也才有調整行程的彈性。第二點是預約時十之八九填的都是自己國內的聯絡方式，記得抵達目的地後一定要再把當地的臨時手機號碼通知行李特工客服（其實有給line ID但沒什麼用），ㄧ旦真遇到問題司機才能聯絡得到人～這點真的太重要了！

한국인 후기가없어서 걱정많이했는데 너무좋있습니다. 번호 잘못입력하고 어려움이있었는데 상담사분이 따로 카톡으로 연락와서 해결해주고 퇴근하시기전까지 배달확인까지 해주샸어요. 강추합니다

推推推～超方便的！讓你不用在check-in前拖著行李到處走，歐洲地區安全問題層出不窮還是請專業的服務比較好～而且很準時！

Excellent service! Very efficient and convenient. Highly recommended.

This is a good service. The airport luggage service is easy to find, and the staff is friendly. I will definitely use this again in the future.