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The experience was overall fantastic related to rafting. The reception, the amenities provided and the rafting experience was good. They provided us with clothing, goggles, transportation and well experienced guide. A safety kayak along with the raft was an added plus point compared to other operators. One slight issue i faced was that the booking i have done through klook was not showing at their end and they had to rebook at their end again.

we had a great experience , the guide was very professional and the safety was ensured throughout . I would recommend it.

I am really disappointed in the service Klook is providing to customers. My river radting activity was planned on 7 Sep but the agency told it had been cancelled since a week ago due to rise in water levels. This was not informed prior and still the booking was confirmed theough klook. I got to know it has been cancelled when I reached out to the place that day itself. My time and efforts got wasted to plan such an activity. Would never plan any trip though here. I have still not got my refund back which was not my mistake but the merchants whole responsibility.