Elysian-hiihtopassi, Snow Hill -lippu

Power outage of the Ski resort ruins our day. Ski lifts are not available and lockers weren't usable as only E-payment is accepted. However no electricity means lockers can't process E-payment. It's NOT the agent's fault but the ski resort. Agent and klook CS are very helpful and refund was issued successfully

We booked a 8hours ticket with ski gear and clothes rental. it was so convenient. the klook booth was easy to spot and get our ticket. Their staff was accommodating and can speak English. We would do this again. We also enjoyed their free hot chocolate!

The chanllenge house redemption area is across the parking lot. It is a bit far from the main sled area and the sled entrance seem like they don’t know where to suggest us to redeem. please let all of the ticketing know where they can advise customers to redeem.

I had the best time in Elysian. It was super easy to find the booth to claim the pass and claim stubs for equipment and clothing. Clothing and equipment is conviently claimed inside the resort. It was super fun and I’m coming back!

bit tricky to navigate everything at the beginning, especially if you're like me and never skiid before 😅😅😅 ended up feeling like a pro at the end of the day 💪

it’s a great experience with nam and bin they are helpful

оборудование и скайпасс получили мгновенно на стоянке в вагончике Клокк. все работало отлично

在現場買票可以早上場，9:00玩到12:00，但訂客路只能等挑戰屋9:30才能換票，住在飯店還需要走到停車場門口的挑戰屋，我們8:30到，挑戰屋還沒開，先在前面玩雪等待，9:30服務人員不知道去哪裡，等到10:00還沒來，只能求救線上客服，到10:06服務人員來了仍然未服務在滑手機，領到票再走回去進場，已10:15，玩不到三小時，被工作人員清場。建議雪橇體驗區域，還是現場買票比較方便

easy to redeem with dedicated Klook lounge. need to go to different stations to exchange clothes, ski boots and gear

2個很可愛的小女生服務很親切，在這裡滑雪CP 值很高。